[Hiring] Program Manager @American Heart Association

Role Description

The Program Manager, Get With The Guidelines®-Stroke, supports clinical quality improvement programs that advance evidence-based stroke care and improve patient outcomes. This individual will:

• Contribute to stroke quality improvement initiatives through assigned development, implementation, and evaluation activities aligned with evidence-based care and Get With The Guidelines®-Stroke achievement and quality measures.
• Manage project plans, timelines, deliverables, and resources for Get With The Guidelines®-Stroke initiatives, tracking progress, risks, and dependencies and reporting status to leadership and stakeholders.
• Support project plan development by compiling and synthesizing feedback from physicians, nurses, stroke coordinators, quality professionals, volunteers, and other stakeholders to inform project priorities and activities.
• Review and interpret registry, benchmarking, and performance data to identify trends, variation, and improvement opportunities, and develop data-informed recommendations.
• Support the translation of clinical evidence, guideline updates, and registry findings into practical resources, tools, and implementation approaches.
• Support the development and delivery of clinical education, webinars, learning collaboratives, presentations, and publications in partnership with subject matter experts.
• Develop and produce implementation guides, checklists, and reference materials for healthcare professional audiences, ensuring content is clear, practical, and tailored to user needs.
• Partner with cross-functional teams to incorporate clinical perspectives into program activities and support research and implementation efforts using Get With The Guidelines®-Stroke data.
• Support meeting preparation for the Stroke System of Care Advisory Group by compiling and organizing agendas, slide presentations, and other meeting materials.

Qualifications

• Bachelor’s degree in nursing, healthcare, public health, healthcare administration, or a related field, or an equivalent combination of education and relevant experience.
• 3 years of relevant experience.
• Knowledge of acute stroke care, secondary stroke prevention, stroke systems of care, and evidence-based clinical guidelines.
• Experience in clinical care, healthcare quality improvement, clinical education, clinical program management, or a related healthcare setting.
• Experience working with clinical guidelines, quality measures, healthcare performance data, or quality improvement initiatives.
• Understanding quality improvement methodologies, performance measurement, stroke certification and accreditation, and hospital quality reporting.
• Ability to interpret clinical evidence, registry data, and quality metrics and translate findings into practical resources and implementation strategies.
• Strong analytical, problem-solving, presentation, and facilitation skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to collaborate with healthcare professionals, volunteers, and multidisciplinary, cross-functional stakeholders.
• Ability to manage multiple projects, priorities, and deliverables within established timelines.

Requirements

• Master’s degree in nursing, public health, healthcare administration, or a related field (preferred).
• Professional certification in stroke care, neuroscience nursing, healthcare quality, or a related specialty (preferred).
• Experience with clinical registries, healthcare performance measures, or hospital quality improvement programs (preferred).
• Familiarity with Get With The Guidelines®-Stroke, Joint Commission or DNV Stroke Certification, CMS quality measures, or comparable programs (preferred).
• Experience developing or presenting clinical or quality improvement content for healthcare professional audiences (preferred).

Benefits

• The expected pay range will be $70,000 - $90,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs.
• Benefits – A wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development – Join Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university.
• Work-Life Harmonization – Paid Time Off (PTO) at a minimum of 16 days per year for new employees, increasing based on seniority level, plus 12 paid holidays each year.
• Tuition Assistance – Financial assistance for employees wishing to further their education and career in relation to their current duties and responsibilities.