[Hiring] Program Manager @Massive Rocket

Role Description

We’re looking for an experienced Program Manager to lead Massive Rocket’s most complex and strategically important client programmes. You’ll take ownership of large, multi-project engagements, working with senior client stakeholders and internal teams to ensure programmes deliver strong commercial and business outcomes.

• Lead complex, multi-project programmes for major client accounts, ensuring delivery remains aligned with strategic and commercial objectives.
• Build strong relationships with executive-level stakeholders across multiple business units and act as a trusted delivery partner.
• Oversee programme budgets across multiple Statements of Work, ensuring strong commercial performance and identifying growth opportunities.
• Drive delivery quality across CRM, loyalty, customer data, Braze, Snowflake, and wider MarTech initiatives.
• Lead globally distributed teams across multiple time zones, establishing clear governance, communication, and ways of working.
• Mentor and develop senior Project and Programme Managers, helping strengthen delivery capability across the business.
• Contribute to the evolution of Massive Rocket’s programme delivery methodology and best practices.
• Identify and adopt AI and automation opportunities that improve delivery efficiency, reporting, and programme management.

Qualifications

• 10+ years of progressive experience in Project and Programme Management.
• Proven experience leading complex, multi-project programmes with significant annual revenue.
• A strong track record of delivering sustained commercial impact across multiple major Tier 1 client accounts.
• Executive-level stakeholder management experience across complex organisations and multiple business units.
• Strong commercial acumen, including experience managing multi-SOW budgets and supporting account growth strategies.
• Experience mentoring and developing senior Project or Programme Management talent.
• Deep understanding of CRM, loyalty, data strategy, Braze, and Snowflake, with the ability to oversee delivery across these areas at programme level.
• Experience using AI and automation to improve delivery practices and operational efficiency.
• Proven experience leading globally distributed teams and establishing effective cross-timezone and asynchronous ways of working.
• Strong leadership, communication, and decision-making skills, with the ability to manage complex programmes and competing priorities.

Requirements

• Published thought leadership or conference speaking experience in MarTech or Programme Management.
• MSP Practitioner, PgMP, MoP, or another relevant portfolio or programme management certification.
• Experience shaping programme delivery standards and methodologies within an agency, consultancy, or fast-growing technology environment.

Benefits

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else.
• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win.
• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond.
• Remote‑First for Life – Work from wherever you feel your best.
• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter.
• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable.