[Hiring] Program Manager I @Association of Asian Pacific Community Health Organizations (AAPCHO)

Role Description

The Program Manager I is a flexible, cross-portfolio member of the PI-CoPCE team who provides program leadership and partner support wherever the center's work needs it. The role will primarily support implementation of the Peau o le Vasa (POLV) project across Continental U.S. partners with community-based organizations (CBOs), and works with the Associate Director on site-based progress for reporting. The Program Manager I also supports the PI-CoPCE Lead Evaluator, Dr. Nia Aitaoto, with summaries, reporting and writing.

The Program Manager I reports to the PI-CoPCE Director. The position does not supervise staff and does not hold approval authority for expenditures or contracts; those remain with the Director and Associate Director.

Programmatic and Partner Engagement (60%)

• Support implementation of the Peau o le Vasa project at Pacific sites, including coordination of activities, timelines and site communications, in collaboration with the Coordinating Lead and Associate Director.
• Serve as a floater across PI-CoPCE programs, taking on program tasks, site support and special projects as assigned by the Director.
• Build and maintain relationships with CBOs and other community partners, providing responsive technical assistance and capacity building as appropriate.
• Attend and, as assigned, represent PI-CoPCE at program, partner, committee and project meetings, documenting decisions and follow-up actions.
• Coordinate subject matter experts (SMEs) and partner contributions to program activities, including scheduling, expectations and follow-up.
• Plan and coordinate virtual and in-person meetings, training and events, including logistics across Pacific time zones.
• Support development, implementation and improvement of training and technical assistance for program sites.
• Maintain and centralize program materials and resources developed by PI-CoPCE and its partners.
• Creatively improve project workflows and efficiency.

Reporting and Administration (20%)

• Work with the Associate Director to gather site-based progress information and prepare progress reports for funders and leadership.
• Track milestones, deliverables and risks for assigned projects and flag issues to the Associate Director and Director early.
• Provide administrative support for program documents, call schedules and team communications, internally and with partner sites and SMEs.
• Organize program files and administrative documents, such as agreements and invoices, and route them to the Associate Director and Director for review and approval.
• Support tracking of team activities and action items.

Communications and Writing Support (15%)

• Draft summaries, briefs, meeting notes, reports and other writing for the Lead Consultant and PI-CoPCE leadership.
• Develop program materials such as fact sheets, program profiles, impact stories and presentations for different audiences.
• Coordinate with the AAPCHO Development and Public Affairs team on program communications and resource promotion as needed.
• Maintain consistent, courteous communication with funders, partners, consultants and other key stakeholders, in collaboration with the Director.

General Agency (5%)

• Foster an environment that promotes trust and cooperation among staff, management, partners and clients.
• Attend staff, management and program meetings, and staff retreats.
• Participate in agency functional teams and ad hoc committees.
• Actively participate in planning agency-wide activities such as retreats, volunteer activities and other events.
• Represent AAPCHO in meetings and conferences, as appropriate.
• Perform other duties as requested by the PI-CoPCE Director.

Qualifications

• Master's degree in public health, public administration, education, social science or a related field, or a doctoral degree, or commensurate experience.
• Experience managing complex programs or projects with multiple partners, including coordination across sites or time zones.
• Strong relationship-building skills and experience partnering with community-based organizations.
• Experience working with NH/PI communities required.
• Knowledge of public health issues, including the social determinants of health, that affect NH/PI communities.
• Excellent written and verbal communication skills, including report, summary and grant-style writing.
• Experience in meeting facilitation and event planning.
• Strong organizational skills and attention to detail, with the ability to prioritize a varied workload under tight deadlines and to handle confidential information with discretion.
• Ability to work independently and as part of a team in a fast-paced, virtual environment.
• Proficiency with Google Suite, Microsoft Office, Zoom and project management software, and the ability to learn new platforms quickly.
• Willingness and ability to travel and to work across time zones.
• Commitment to supporting and implementing the mission and goals of AAPCHO.