[Hiring] Program Manager @Ziply Fiber

Role Description

The Program Manager, Fiber Design & Construction (FDC) - Subsidy Builds is a hands-on program leader responsible for planning and delivering fiber construction programs supported by federal, state and local subsidy funding. This role leads schedule, budget, location-data, milestone, risk and compliance management and partners with engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs to move subsidized builds from award through customer-ready service activation and certification.

This Program Manager brings structure, clarity and accountability to a complex portfolio of subsidized builds. The ideal candidate translates funding requirements, location-level data and construction dependencies into clear plans and actions while maintaining a recurring operating rhythm that keeps teams aligned, risks visible and milestone certifications audit-ready.

Qualifications

• High school diploma or GED.
• Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration or a related field, or equivalent relevant experience.
• Minimum of five (5) to seven (7) years of telecom program or project management experience, including fiber planning, engineering, permitting or construction.
• Strong end-to-end understanding of the fiber build lifecycle, network readiness and subsidized buildout obligations.
• Knowledge of permitting processes, third-party utility coordination and federal or state broadband subsidy requirements.
• Experience managing complex portfolios and converting location-level, construction and compliance work queues into structured execution plans.
• Proven success driving accountability in cross-functional teams.
• Demonstrated success leading large, cross-functional telecommunications construction programs involving engineering, permitting, construction, operations, finance, vendors and regulatory stakeholders.
• Strong analytical skills connecting schedule, budget, GIS, location and compliance data to broader program outcomes.
• Effective communicator able to simplify complex funding, regulatory and construction requirements and influence technical, operational and cross-functional teams.
• Highly organized with strong attention to detail and proven ability to manage competing priorities.
• Proficient with Microsoft Office, Smartsheet, program tracking tools and GIS or location-management platforms.

Requirements

• PMP or equivalent project management certification.
• Experience with SiteTracker, Esri ArcGIS, IQGeo, KMZ/KML, address-management systems, USAC HUBB reporting or comparable funding-reporting platforms.

Benefits

• Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Company Description

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.