[Hiring] Lead Program Manager, AI & Work Transformation @Socure

Role Description

As the Lead Program Manager, AI and Work Transformation at Socure, you will bring program management and strategic structure to our enterprise AI efforts across Internal Transformation, AIDLC, and the Agentic Flywheel initiatives. You will partner with business and technical leaders to translate priorities into clear plans, coordinate cross-functional execution, manage dependencies, and make progress and decisions visible. You will also shape how we approach enablement, change management, and adoption across these efforts, including facilitating AI governance forums and delivering practical programming that helps teams apply AI to their work.

This role is ideal for someone who can navigate complex initiatives with senior technical stakeholders while understanding the people, processes, and behaviors needed to make change stick. You will combine disciplined project management with strategic thinking, helping teams align on ownership, work through ambiguity, and turn AI priorities into measurable improvements in how Socure operates, builds, and delivers value.

Qualifications

• A bachelor's degree is required. PMP certification or an equivalent program management credential is a plus.
• At least 7 years leading complex, cross-functional technology or business transformation programs, independently managing plans, stakeholders and commitments across technical and business workstreams.
• Ability to translate strategic priorities into clear program plans, milestones and stakeholder responsibilities, and manage resource needs, dependencies, risks and decisions across concurrent workstreams.
• Familiarity with AI and agentic capabilities and how they affect business, software and data-science workflows.
• Evidence of measurable business improvements and sustained adoption.
• Strong executive communication and technical-to-business translation.
• Experience designing enablement and change approaches for managers, business teams and technical practitioners.
• Experience facilitating governance, resolving ownership conflicts and influencing executive and technical stakeholders without reporting authority.

Requirements

• Lead program planning and coordination across Internal Transformation, AI-DLC, the Agentic Flywheel and customer-facing AI initiatives.
• Run portfolio intake and prioritization with executive sponsors and pillar leaders.
• Partner with Internal Transformation leaders from workflow discovery and business case through rollout, adoption and benefit realization.
• Partner with AI-DLC leaders on project management and enablement, change and adoption plans.
• Partner with Agentic Flywheel leaders on project management, stakeholder alignment and how teams prepare for and adopt new ways of working.
• Run AI governance forums as decision-making and escalation mechanisms.
• Report program progress, stakeholder readiness, adoption and business value using measures agreed with pillar leads.
• Shape the enablement and change-management approach across AI pillars.
• Identify shared enablement needs and reusable practices across pillars.
• Maintain integrated program plans based on pillar leaders' roadmaps.
• Run the cross-pillar project cadence, track commitments and coordinate action on blockers.
• Coordinate rollout and operational handoffs with named owners.

Benefits

• Socure is an equal opportunity employer that values diversity in all its forms within our company.
• We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.