[Hiring] Lead Implementation Consultant @Motive

Role Description

As a Strategic Senior Implementation Consultant, you will define and implement project strategies to support the achievement of organizational goals for some of our most impactful customers, the majority being in the Fortune 500. Operating as the primary point of contact during the assigned clients implementation phase for all hardware and software implementations, you will also be interacting with internal and external stakeholders, up to and including, the executive level. The ideal candidate would provide guidance on how to develop and execute world-class change management programs. You will be an expert on the Motive products and will have the ability to guide Motive’s largest customers on the best utilization of our system and a smooth initial setup.

What You'll Do

• Define, track and achieve key performance indicators for the customer implementation program.
• Own the implementation process for assigned accounts which include: successful implementation and training of the software to drive adoption by new clients.
• Lead cross-functional project teams and manage project timelines and deliverables.
• Identify and mitigate project risks and issues, ensuring successful project completion.
• Collaborate with stakeholders to gather project requirements and ensure alignment.
• Foster a culture of collaboration and teamwork among project team members.
• Ensure the timely and successful completion of new client implementation for all assigned accounts.
• Monitor client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule.
• Host virtual or in-person sessions for customers.
• Travel to customer on-sites as needed (~40%).

Qualifications

• 3+ years of experience in project management or a related role in a B2B capacity, preferable telematics, logistics, or fleet management.
• Proven track record of successfully managing and delivering complex projects.
• Strong leadership and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software and tools.
• Experience in delivering client-focused solutions based on customer needs.
• Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
• BA/BS degree or equivalent work experience preferred.
• PMP Certification Preferred.

Benefits

• Creating a diverse and inclusive workplace is one of Motive's core values.
• We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Requirements

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
• It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
• Regarding US-based roles, depending on your role and primary work location, candidates may be required to execute a non-compete covenant with the Employer.
• This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.
• Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.