[Hiring] Director of Delivery @EverOps

Role Description

We're hiring a Director of Delivery to own delivery and senior client relationships across a portfolio of key clients. This is a highly visible role with real scope to shape how EverOps delivers as we scale, and to grow with the company.

You'll engage through EverOps team leads, but you'll also stay in the details where it matters:

• Scoping work
• Pressure-testing plans
• Unblocking teams
• Stepping in when a client engagement needs senior hands-on leadership

What you'll own:

• Senior relationships with client executives, built on excellent delivery, candor, and a deep understanding of their ongoing needs
• Delivery across your client portfolio: teams correctly staffed, delivering to plan, and engineers engaged and supported
• The launch of new clients, including delivery practices, reporting rhythms, governance, and the first initiatives that set the tone for the relationship
• Scoping and launch of key initiatives for established clients, including roadmaps, priorities, and resourcing
• Delivery strategy for EverOps, working closely with senior leadership to define and scale the practices, standards, and operating model that let us grow without losing quality
• Architectural input in partnership with the Office of the CTO, bringing the right technical guidance into client work at the right time
• Delivery performance using data: spotting risk early, improving predictability, and making decisions based on evidence, not just instinct

Qualifications

• Deep experience in technology consulting, service delivery, or leading technology teams, ideally across multiple clients and engagements
• A strong working knowledge of cloud, DevOps, IT, observability, and/or software engineering stacks, enough to challenge plans, review approaches, and speak credibly with engineers and client technology leaders
• A track record of owning senior relationships across multiple companies and stakeholders, and growing those relationships through delivery
• Strong planning and roadmap execution skills, with the judgment to balance client ambition, team capacity, and commercial reality
• A hands-on, problem-solving mindset: you're comfortable moving between strategy and delivery detail in the same day
• Excellent interpersonal and communication skills, with the ability to lead, coach, and influence without relying on hierarchy alone
• The ability to operate with urgency, autonomy, and accountability in a fast-moving, scaling environment

Benefits

• A visible, high-impact leadership role at a growing, profitable company
• Competitive compensation, benefits, and equity
• A remote-first culture built for distributed teams
• Real opportunity for career growth and financial reward as the company grows