[Hiring] Creative Operations Specialist @Outside

Role Description

This is a very exciting and highly innovative time here at Outside. We are looking for a Creative Operations Specialist to keep projects moving from pitch to production to delivery.

• Assist in developing internal workflows, documentation, and best practices that improve efficiency across Brandworks.
• Proactively identify project risks and help solve production challenges to keep campaigns on schedule.
• Maintain and share a live campaign status/timeline tracker with Client Services, flagging at-risk milestones with defined lead time.
• Attend campaign kickoff and handoff meetings with Client Services to align on scope, timeline, and client expectations before production begins.
• Manage production timelines, pre-production decks, calendars, milestones, approvals, and deliverables.
• Assist producers with shoot logistics — crew coordination, travel, permits, locations, releases, rentals, and production research.
• Help coordinate post-production schedules, review cycles, version tracking, and client feedback.
• Manage final asset delivery, ensuring all deliverables meet client specifications and deadlines.
• Help identify, vet, onboard, and manage creator relationships alongside the Creator Marketing Manager.
• Assist Creative Strategists in developing pitch materials, creative concepts, production approaches, cost estimates, and talent recommendations.
• Maintain project files, creative assets, and documentation throughout campaign lifecycles.
• Track campaign budgets, invoices, production expenses, and vendor paperwork.
• Ensure all contracts, releases, and production documentation are completed and organized.

Within 1 Month, you will:

• Become immersed in Brandworks' custom content workflow, production process, and creative operations.
• Begin supporting active video productions, OCN campaigns, and client deliverables.
• Build proficiency in our project management systems and production calendars.

Within 6 Months, you will:

• Manage operational workflows for multiple concurrent custom content and video campaigns.
• Coordinate creator campaigns alongside the Creator Marketing Manager from kickoff through completion.
• Recommend workflow improvements that increase efficiency and communication across Brandworks.

Within 12 Months, you will:

• Serve as the operational hub for Brandworks creative production.
• Independently manage day-to-day custom content operations for complex integrated campaigns spanning video, creators, editorial, and social content.
• Develop scalable systems, templates, and best practices that improve efficiency across the department.

Qualifications

• Bachelor's degree in Marketing, Communications, Media Production, Project Management, or a related field preferred.
• 3+ years of experience in creative operations, project management, production coordination, agency operations, or integrated marketing.
• Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Experience coordinating video or content production workflows.
• Experience managing timelines, budgets, approvals, and cross-functional teams.
• Excellent written, verbal, and interpersonal communication skills.
• Highly collaborative, proactive, and solutions-oriented.
• Comfortable working in a fast-paced creative environment with shifting priorities.
• Experience with project management platforms such as Asana, Monday.com, Airtable, Smartsheet, or similar tools is a plus.
• Passion for the outdoors and enthusiasm for helping tell meaningful stories that inspire people to get outside.

Benefits

• Entirely remote jobs that could be performed in Colorado.
• Salary range between $65,000 to $85,000.
• Additional compensation may include a bonus or commission.
• Health care, vision, dental, retirement, Flexible Time Away, sick leave, and more.