[Hiring] Senior Product Manager, Growth Experimentation @Zicasso

Role Description

The Trip Request conversion flow is the most important product flow of our product. We are looking for a data-driven, growth-oriented Senior Product Manager with experience in Conversion Rate Optimization (CRO). Reporting to the Head of Product, you will be the primary driver of growth across our entire conversion funnel.

You will lead agile squads, collaborating with Engineering, Design, and Marketing to turn traveler insights into high-impact experiments. Your mission is to optimize the "discovery-to-request" journey, ensuring our site reflects our premium brand while maximizing conversion.

Key Responsibilities

• Strategy & Execution: Own the execution of the 2026 CRO roadmap. You will be responsible for defining our optimization vision, strategy, and roadmap. You will drive a team in a fast-paced environment to launch, adjust, pivot, or scale experiments based on real-time A/B test results.
• Squad Leadership: Serve as the product lead for two squads—both focused in Web CRO for different portions of the same user journey.
• Data Synthesis: Partner with our Data Team to define tracking requirements, analyze A/B test performance, and build visualization reports in Tableau.
• Collaborative Design: Work closely with Product Designers to bridge the gap between qualitative research and quantitative data, ensuring every experiment is both user-centric and business-aligned.
• Stakeholder Synergy: Align with Marketing on content and performance marketing initiatives and coordinate with other product areas (Zicasso’s Platforms for Travelers, Partners, and Customer Care Team) to ensure seamless data flow across our ecosystem.

Qualifications

• 6-10 years of experience in Product Management
• Growth Experience: Proven track record of driving results through experience and flow optimizations. Expert in A/B testing and experimentation. Eye for design and understanding of how product content, page, and interaction design can affect conversion.
• AI-Forward Thinker: Excited about using LLMs and AI-driven personalization to create a more "human" and tailored experience for travelers.
• Analytical & Technical: Fluent in GA4 and Tableau (or similar tools like PowerBI) to extract insights of user behaviors and product directions.
• Luxury & Business Mindset: Background in Business or Tech with an understanding that for a luxury brand, "conversion" must feel like an invitation, never a transaction.
• Expertise in Jira for backlog management.
• English Proficiency: Exceptional written and verbal communication skills are mandatory.
• Timezone Alignment: Availability to work until 3:00 PM PT (Pacific Time).

Preferred Skills and Experience

• Experience in the Travel-Tech or Luxury Customer-facing industries.
• Professional experience in a multicultural or international environment.

Benefits

• Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance
• Innovative, fast-paced, and collaborative culture that values diverse voices and opinions
• Competitive compensation and benefits package (medical, dental, vision)
• Open Paid Time Off policy and 10 days of company-paid holidays
• Stock options package
• 401K retirement plan with employer matching
• Substantially discounted luxury travel during off-season
• Learning and development annual stipend
• Enjoy two company-sponsored business trips each year at international destinations we serve!

Our Commitment to Candidates

Zicasso is an Equal Opportunity Employer. Applicable to all locations, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by local law. We provide reasonable accommodations to qualified individuals with disabilities; if you need an accommodation to participate in the application process, please contact [email protected].

At Zicasso, we value a highly personalized recruitment journey. For recruiting purposes, we may use AI tools to review, transcribe, and record application materials and interviews, but this is always under human review and judgment. All final hiring determinations are made exclusively by our hiring teams.