[Hiring] Senior Director, Enterprise Solutions & Process @Toast
Mar 18, 2025 - Toast is hiring a remote Senior Director, Enterprise Solutions & Process. đź’¸ Salary: $210,000 - $336,000 usd. đź“ŤLocation: USA.
Role Description
As the Senior Director, Enterprise Solutions & Process, you will be responsible for developing, implementing and supporting solutions for the largest restaurant brands on Toast and our technology partners. You’re a proven leader, experienced in building world-class teams, and working with large customers to deliver solutions at scale. You’re excited to interact directly with our customers to share our product roadmap, how we deliver integrated solutions and gather their input on the future direction of our solution. You have deep empathy for customers and a desire to solve their most critical problems with technology. As a key member of our Enterprise leadership team, you will help us continually improve our team dynamics, operating practices, strategy and delivery frameworks, and career development programs.
In this role, you will:
- Collaborate with senior leaders and executives across Toast to inform and articulate the product vision and desired functionality, scalability, and success metrics for our Enterprise and Mid-Market customers
- Manage a team of technical talent across implementation, customer success, and professional services to create a unified solutions team to implement, integrate, customize and support our enterprise customers needs
- Influence Enterprise product roadmap across partnerships and R&D to help us better meet the needs of our customers
- Creatively overcome challenges to deliver value for large customers in a scalable way that unlocks future growth opportunities
- Become an evangelist for our Enterprise customers, speaking at conferences, sharing product roadmap and collaborating with partners to build our position in the market
- Ability to manage multiple projects and fulfill customer requests while meeting tight deadlines
- Ability to thrive in a fast-paced, collaborative environment while leading process improvement efforts
Qualifications
- 7+ years of restaurant technology experience at a restaurant or technology brand (including 3+ years of leadership experience)
- Experience project managing and implementing integrated software programs for large Enterprises with deal sizes above $1M
- A track record of success (and enjoyment) in managing people managers, and in building and leading high performing teams and developing exceptional talent
- Entrepreneurial spirit in building new products and services
- Knowledge of restaurant and hospitality industry is a plus
Benefits
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits .
- Total Targeted Cash compensation range: $210,000 — $336,000 USD
- This role qualifies for uncapped commissions.
Company Description
Diversity, Equity, and Inclusion is Baked into our Recipe for Success. At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com .
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$210,000 - $336,000 usd
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 18, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
