[Hiring] Product Operations Specialist @Cimpress/Vista

Role Description

The EU product Operations is part of the core EU Product Experience team, embedded within each Squad (Small Format & Large Format). We support the execution of the EU product roadmap, including new product launches (Tier A & B) and enhancements to the existing portfolio. In addition, we serve as a key user of Cimpress MCP and Vista product tools to adapt/maintain product specifications and data structures to ensure standardization, automation, and faster merchandising.

What You Will Do

• Configure and Launch Products: Serve as the key user of Cimpress MCP and Vista product tools to create, configure, and release products to the market.
• Manage Handovers and Epics: Refine Epics handed over by Category Managers, running with them independently with minimal oversight using established best practices.
• Coordinate 3PF and Partner Data: Liaise with third-party fulfillers (3PF) and sister brands (e.g., Pixart) to request specifications, assets, and product information.
• Collaborate Cross-Functionally: Work closely with Category Managers, Technology squads, and the different embedded functions within the EU SF/LF Squads to contribute to team targets; NPI launches, product quality, customer satisfaction, and product availability.

Qualifications

• Strong Ownership & Autonomy: Proven project management skills with the ability to take loose handovers, refine details, and drive complex projects to completion.
• Technical Curiosity: High comfort level in learning internal product configuration engines (e.g., Cimpress MCP, Vista tools) and managing data structures.
• Tools & Collaboration: Experience using collaboration platforms like Jira and Miro to track, update, and coordinate squad tasks.
• Cross-Functional Communication: Excellent interpersonal skills to navigate a matrixed global environment and align goals with both technical and business stakeholders.

Nice to Have

• Knowledge of design tools Illustrator and Photoshop is a plus.

Benefits

• Remote-First company.
• Inclusive community.
• Opportunities for growth.
• Vista Behaviors that exemplify the behavioral attributes that make us a culturally strong and high-performing team.

Company Description

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.