[Hiring] Product Manager @Scotch

Role Description

We're looking for a Product Manager to help drive the vision of the Scotch back office - the web application where our merchants run their business. This is a hands-on role with real autonomy. You'll work with other product managers to build and execute the back office vision end-to-end.

• Own the merchant operations roadmap for the back-office web app, turning direction into a sequence of releases.
• Own core inventory and back-office workflows: creating and editing products, receiving, ordering, transfers, pricing, and shelf labels.
• Gather requirements from merchants and their staff to understand their needs and the frequent gap between what they need and what they do.
• Execute on our AI feature strategy within the back office: which problems it should solve, how it earns merchant trust, and how we measure whether it's working.
• Serve as the product point of contact for support, onboarding, and go-to-market on anything in the back-office feature areas you own.
• Shape the direction for the back office and own the decisions inside it, defending those tradeoffs.
• Translate messy, conflicting merchant input into a clear direction and hold that direction when inputs change.
• Write requirements that describe the problem and the outcome, not the implementation.
• Design for organizational scale, ensuring workflows work for both solo owners and multi-location tenants.
• Decide where AI belongs in a workflow and define how we evaluate quality before we ship.
• Prioritize across merchant escalations, platform work, and long-horizon bets.
• Partner closely with engineering on scoping and sequencing.
• Coordinate releases end to end: what goes in, how it rolls out, and what happens when it doesn't go to plan.
• Define what success looks like before we build, instrument the work, and monitor adoption.
• Spend real time with merchants and their back-office staff to gather insights.
• Raise the bar on how we write, decide, and communicate with merchants.

Qualifications

• 5+ years of product management experience, with a track record of owning product areas from discovery through launch and iteration.
• Experience managing complex, data-heavy web applications strongly preferred.
• Experience bringing AI-powered features from concept to production within an established SaaS product.
• Experience designing administrative workflows and multi-tenant products.
• Demonstrated autonomy and accountability in making product decisions independently.
• Strong customer discovery skills, with a habit of observing users and incorporating findings into product decisions.
• Sound product judgment and self-awareness.
• Strong prioritization skills, managing multiple workstreams and balancing customer needs.
• Clear written and verbal communication skills.

Requirements

• Prior product experience in accounting, finance, or inventory management products.
• Experience with purchasing, receiving, invoicing, or accounts-payable workflows.
• Retail, distribution, or point-of-sale background, particularly with independent or small-format merchants.
• Comfort working with data directly — writing or reading SQL.
• Fluency with AI tools in daily workflow.

Benefits

• The anticipated base salary range for this position is $150,000 – $170,000.
• Competitive equity package.
• Comprehensive medical, dental, and vision coverage.
• Unlimited flexible PTO.