[Hiring] Product Manager @WEX

Role Description

The Product Manager (Healthcare Payments & HSA/FSA) is a core execution role within WEX's Health & Benefits digital organization. This role is responsible for driving the delivery and continuous improvement of WEX's payment products — including:

• HSA debit card rails
• Claims reimbursement flows
• ACH/RTP money movement
• Real-time payment notifications
• Spend authorization logic

This PM operates with a strong bias for outcomes over output, connecting every feature decision to adoption, retention, cost-to-serve, or revenue impact. They bring domain fluency in healthcare payments and fintech, using AI-enabled workflows as a default starting point for synthesis and analysis, and are trusted partners across engineering, compliance, operations, and external payment vendors.

This role is the payments execution engine for H&B's product organization. The right candidate is someone who is equally comfortable reviewing ACH return codes and presenting trade-off recommendations to senior stakeholders — and who makes disciplined prioritization decisions with incomplete information.

Qualifications

• Working knowledge of healthcare payment ecosystems: HSA/FSA/HRA debit card rails (Visa/Mastercard), ACH, RTP/FedNow, and claims reimbursement workflows.
• Familiarity with payment compliance constraints: IRS 213(d) substantiation rules, IIAS, Reg E, and AML/KYC implications for benefits accounts.
• Understanding of payment partner ecosystem: card processors, custodial bank partners, clearinghouses, and third-party payment APIs.
• Ability to own end-to-end delivery for complex, dependency-heavy payment features across experience, technology, compliance, and operations.
• Strong prioritization discipline — can distinguish important from urgent, articulate feature trade-offs in business terms, and make bounded calls without full consensus.
• Comfortable operating with incomplete data; explicit about confidence levels, risk, and what still needs validation.
• Demonstrated track record in Agile product delivery, with hands-on experience participating in and leading team Scrum ceremonies.
• Experience leading discovery for payment-adjacent product problems, translating member and employer pain points into testable hypotheses.
• Participates in direct customer research; understands the 'why' behind payment friction.
• Uses AI as a default starting point for research synthesis, competitive analysis, and requirements drafting.
• Able to design AI-assisted workflows that remove manual steps without simply layering tools on top of existing habits.
• Connects roadmap decisions to adoption, efficiency, and revenue/retention impact.
• Establishes clear decision ownership; keeps cross-functional teams aligned without requiring universal consensus before moving.
• Communicates clearly to engineering, compliance, finance, and operations partners; adapts narrative for technical and non-technical audiences.

Requirements

• Undergraduate degree in business, technology, computer science, or a related field.
• 4+ years of professional experience, including 2+ years in product management roles with direct ownership of feature delivery.
• Demonstrated experience in fintech, healthcare payments, or consumer financial products.
• Proven ability to translate customer and operational insights into testable hypotheses and ship short-to-medium-term product outcomes.
• Experience working cross-functionally with engineering, compliance, operations, and external vendor partners.
• Comfort with both qualitative and quantitative analysis; ability to navigate data dashboards and make decisions with imperfect information.
• Prior experience at a health benefits administrator, HSA/FSA/HRA platform, or fintech company.
• Familiarity with IRS substantiation requirements (IIAS, 213(d)), Reg E, and AML/KYC frameworks in a benefits payment context.
• Experience with real-time payment (RTP/FedNow) or ACH product development.
• Working knowledge of claims adjudication logic or auto-adjudication workflows.
• Experience designing AI-assisted product workflows.
• MBA or equivalent graduate education in business, technology, or health systems.

Benefits

• Health, dental and vision insurances
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement
• Comprehensive and market competitive benefits designed to support personal and professional well-being

Travel Requirements

• Travel %: 5%
• Overnight Travel %: 5%

Pay Range

$89,800.00 - $120,400.00