[Hiring] Product Manager @Carrum Health

Role Description

We're hiring a Product Manager or Senior Product Manager to own growth: the experiences that turn awareness of Carrum into members who start, and finish, an episode of care. You'll bring consumer-tech craft in marketing experiences, landing pages, and conversion funnels to a business with proven product-market fit.

• Own the growth funnel end to end.
• Map, instrument, and improve every stage from first touch to a confirmed episode, for members and for employers.
• Set the north-star and stage metrics, and be accountable for moving them.
• Build marketing experiences that convert.
• Own landing pages, campaign destinations, eligibility check and sign-up flows, and the employer demo and savings-analysis paths.
• Run a real experimentation program.
• Reach members at the moment of need.
• Grow new lower-acuity service lines.
• Make the content system scale.
• Build with AI.
• Respect the stakes.

Qualifications

• 4+ years in product management (6+ for Senior PM), with meaningful time on growth, acquisition, or activation at a consumer tech company or a consumer-facing product at scale.
• You've owned a conversion funnel and can walk us through the numbers: baseline, what you changed, what moved, and what didn't.
• Reaching for AI is your default, not an experiment.
• You've shipped high-converting landing pages, onboarding, or sign-up flows.
• Hands-on with A/B testing, analytics, and attribution tools.
• You can pull your own numbers in SQL or a BI tool.
• You've worked side by side with marketers and designers.
• You've worked in a high-growth environment, ship in small increments.
• You write crisp specs and readouts, and you're credible with executives, sales, and clinical partners alike.

Requirements

• Find-compare-book experience.
• B2B2C or benefits-mediated growth.
• Digital health or regulated consumer products.
• Lifecycle and CRM experience.
• Website stack fluency.
• AI in production.
• Working with ML teams.

Benefits

• Stock option plan and performance bonus for eligible employees.
• Flexible schedules and remote work.
• Chicago and San Francisco offices available as an option.
• Flexible PTO, within reason.
• Summer Fridays (sign off @ 1pm local time).
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day.
• Annual holiday shutdown in December.
• Paid parental leave.
• Health, vision, and dental insurance.
• Employee Assistance Programs (EAP).
• 401K retirement plan.

Company Description

Carrum Health’s mission is to change how we pay for and deliver specialty care. We offer self-insured employers and plan sponsors a value-based specialty care platform that connects their members with a rigorously vetted network of specialty care providers.

• Carrum’s transparent, all-inclusive bundled pricing, award-winning technology, and dedicated care navigation team help lower costs for both members and employers while delivering a superior member experience.
• Carrum is independently validated to reduce unnecessary procedures by as much as 30%, lower readmissions by 80%, and save employers up to 45% per episode of surgical care.
• Since launching in 2014, we’ve partnered with top-quality providers across the nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health Care, and a growing network of 1,400+ COEs.
• We serve hundreds of self-insured employers including Fortune 50 companies, such as United Airlines, US Foods, and Prudential.