[Hiring] Head of Internal Product, Systems & Creative Operations @inBeat Agency

Role Description

We’re looking for a person to build an agency operations function that works like a product team.

• Building the team and defining how the function works: from gathering requests to assigning ownership and maintaining what we build.
• Understanding where teams lose time, context, or clarity, and turning those findings into a focused roadmap and clear requirements.
• Building and improving internal tools, workflows, and custom products alongside operators and developers.
• Deciding what to share across agencies and where different ways of working should remain.
• Owning what happens after launch: adoption, reliability, and continued improvement.

Qualifications

• You absorb context like a sponge: obsessively curious, empathetic, and good at helping people articulate problems they struggle to explain.
• You are micro-interaction oriented: notice unnecessary friction and know how to make complex systems feel simple without overlooking the exceptions.
• You build things that last: think about adoption, scale, and what someone else will need to maintain your work.
• You can bring people with you: give clear direction, develop others, and help teams think differently about how they work.
• You are AI nuanced: deeply understand AI; what it’s great for and where it fails; know how to use it extremely effectively.

Requirements

• A background in product management or product design.
• Agency or creative production experience is a strong plus.
• Experience building and leading a small team.

Benefits

• Unlimited Time Off & Sick Days.
• Flexible hours.
• Fully remote.
• Opportunities to travel and spend time with our teams around the world.