[Hiring] EMEA ICE Associate Product Manager @Johnson & Johnson Innovative Medicine

Role Description

The EMEA ICE Associate Product Manager coordinates a consistent, high-quality onboarding and continuous-learning experience for the EMEA ICE commercial organization. The role connects subject-matter experts, faculty, country teams, and field leaders; organizes learning delivery; maintains accessible, current sales enablement content in SharePoint and/or Showpad; and supports the operational logistics required for priority congresses and internal events.

Key Responsibilities

• Coordinate the EMEA ICE onboarding program for new commercial team members, including schedules, faculty, learning modules, pre-work, practical sessions, and completion tracking.
• Bring together the appropriate internal experts, clinical specialists, and external faculty to deliver a coherent learning pathway across EP and Structural Heart ICE.
• Partner with the Education Lead, ProfEd, ComEd, Marketing, Sales, and Global teams to align learning objectives, content, and delivery standards.
• Own the day-to-day administration and content governance of the ICE sales enablement hub in SharePoint and/or Showpad, ensuring materials are current, approved, searchable, and easy for the sales organization to use.
• Coordinate upload, tagging, version control, and retirement of sales tools, onboarding materials, playbooks, product resources, and frequently asked questions.
• Create practical communications and launch plans that drive awareness and adoption of new learning content and sales tools.
• Maintain the annual education calendar and coordinate invitations, faculty availability, venues, virtual platforms, participant lists, and follow-up materials.
• Support logistics for EMEA congresses, sales meetings, and educational events, including timelines, speaker coordination, materials, registrations, and on-site readiness.
• Collect structured learner feedback and platform analytics, and translate findings into improvements to the onboarding pathway and enablement experience.
• Maintain clear documentation of responsibilities, milestones, risks, and decisions across education workstreams.

Qualifications

• Bachelor's degree or equivalent relevant experience in marketing, education, communications, business, life sciences, or a related field.
• Approximately 3 or more years of relevant experience in commercial education, sales enablement, marketing operations, events, or program coordination.
• Strong project-management and organizational skills, with the ability to manage multiple workstreams, contributors, and deadlines.
• Experience administering SharePoint, Showpad, or a comparable content-management or sales enablement platform.
• Clear written and verbal communication skills in English and confidence working across countries and functions.
• Ability to travel within EMEA for selected training programs, internal meetings, and congresses.

Preferred Qualifications

• Experience in MedTech, cardiovascular care, electrophysiology, imaging, or another regulated healthcare environment.
• Experience coordinating faculty, train-the-trainer programs, onboarding academies, or blended learning journeys.
• Familiarity with learning metrics, content governance, and event logistics.
• Additional European language capability.

Measures of Success

• New hires and field teams have a clear, timely, and consistent ICE onboarding experience.
• Approved enablement content is current, easy to find, and actively used by the sales organization.
• Education programs and congress support are delivered to plan, with strong stakeholder satisfaction.
• Feedback, completion data, and platform insights lead to visible improvements in learning effectiveness.

Required Skills

• AI Judgement Integration
• Business Savvy
• Communication
• Consulting
• Data Gathering and Analysis
• Focus Groups
• Goal Attainment
• Learning Materials Development
• Problem Solving
• Product Knowledge
• Project Management
• Sales Enablement
• Sales Support
• Sales Training
• Training Administration
• Training Delivery Methods
• Training Needs Analysis (TNA)