[Hiring] Director of Product @Dotmatics

Role Description

We are looking for an experienced and commercially driven Director of Product to lead the product organization for LabArchives, which comprises three SaaS products primarily serving academic and federal customers: Electronic Lab Notebook (ELN), Inventory, and Scheduler. You will own the product strategy, roadmap, and results for a platform that thousands of researchers and research organizations rely on every day.

• You are an operational leader who is AI fluent and adopts AI in the product strategy.
• You build a product team that delivers, a commercial owner who understands pricing, renewals, and growth, and a product thinker who earns the respect of engineering.
• You will work in a modified agile software development environment alongside engineering, sales, marketing, customer success, and the wider Dotmatics organization.

In this role you will get to:

• Own the vision, strategy, and multi-year roadmap for LabArchives, balancing the distinct needs of academic and federal customers.
• Lead, coach, and grow the Product team setting clear expectations, building career paths, and raising the quality bar.
• Own commercial outcomes for the product including pricing and packaging.
• Work with Sales, Marketing, and Customer Success on go-to-market planning, launches, positioning, competitive analysis, and sales enablement.
• Build and run the operating rhythm for product: planning cycles, roadmap reviews, prioritization frameworks, and status and metrics reporting to executive leadership.
• Define the KPIs for the product, such as adoption, retention, net revenue retention, customer satisfaction, and release quality.
• Partner closely with engineering leadership on architecture, technical debt, scalability, performance, reliability, security, upgradability, and maintainability.
• Translate strategy into iterative epics and stories that maintain fidelity to the goal, continuously adapting to customer feedback.
• Guide product requirements for core ELN, Inventory, and Scheduler capabilities.
• Shape requirements specific to federal customers, including security and compliance expectations.
• Evaluate where AI can create real value in the LabArchives suite of products.
• Manage integration partner relationships.
• Speak with customers, partners, and funding or policy stakeholders, and represent the product at conferences, user groups, and executive briefings.
• Be unrelenting and unremitting in maintaining a quality product.

Qualifications

• 15+ years of experience in software (SaaS) product management.
• 8+ years leading product managers and owning a product or portfolio with commercial accountability.
• Degree or higher education in Life Sciences, Chemistry, Biology, Computer Science, Engineering, or a related technical field.
• Experience with ELNs, LIMS, research data management, or other scientific software.

Requirements

• Product leadership of B2B enterprise SaaS products, with a track record of owning roadmap, delivery, and business results.
• Leading, hiring, and developing product managers, and building a repeatable product operating model.
• Commercial acumen: pricing and packaging, renewals and retention, ARR and net revenue retention.
• Credible, hands-on understanding of engineering: architecture, cloud infrastructure, security, scalability, release management, and technical debt tradeoffs.
• Building and executing on product roadmaps and prioritization frameworks.
• Working in flexible, Agile-like environments as part of a cross-functional team delivering on time and to specification.
• Data-driven decision making using product analytics and customer feedback.
• Senior stakeholder, executive, and client communication skills.
• Fluency in collaborative documentation and backlog management tools.
• Experience with integrating AI tools into daily workflows and into the product.

Benefits

• Medical, Dental, Vision, Insurance.
• Health Spending Accounts.
• Wellness Benefits (Mental Health Apps and Fitness Perks).
• Company-paid Life and Disability Insurance.
• 401k Retirement Plan (with 4% company match; immediate vesting).
• Flexible Time off Plan (for US exempt employees).