[Hiring] Director Product - Facility Claim Review @UnitedHealth Group

Role Description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Set Product Strategy and Investment Priorities
  • Define and champion the Facility Claim Review vision, product strategy, and multi-year roadmap
  • Turn payer needs, reimbursement changes, client feedback, and competitive intelligence into clear product choices and investment priorities
  • Anticipate shifts in reimbursement, payment policy, and payer and provider behavior, and position the portfolio to lead through them while balancing current performance, platform health, and AI-enabled innovation
• Lead Market and Client Engagement
  • Serve as the external product leader with payer clients, industry stakeholders, and executive audiences, and represent Optum at key client and industry forums
  • Lead discovery, roadmap validation, and advisory discussions to identify unmet needs and validate scalable opportunities across inpatient and outpatient claims
  • Use market insight to inform positioning and keep innovation grounded in real reimbursement and workflow challenges
• Deliver and Scale Products
  • Own the lifecycle from opportunity definition and business case through development, launch, adoption, and improvement
  • Align engineering, AI/ML, analytics, content, clinical, coding, and operations teams around prioritized outcomes
  • Advance analytics, decision support, and automation while balancing near-term commitments with scalability and technical health
• Drive Growth and Product Performance
  • Grow the products by expanding adoption across a large installed base and launching new products and audit opportunities
  • Define positioning, packaging, pricing, and value propositions, and partner with go-to-market, finance, and operations on commercial readiness and value measurement
  • Own KPIs across financial performance, client value, adoption, accuracy, and product health, using data and financial insight to prioritize action
• Lead the Team
  • Set clear direction and priorities for product managers and hold the team accountable to measurable product and business outcomes
  • Drive alignment to the roadmap across Product, Technology, Analytics, Operations, and Go-to-Market

Qualifications

• 10+ years of experience in product management, platform leadership, or business transformation
• 5+ years of healthcare experience, ideally in payment integrity, healthcare payments, health system revenue cycle management
• Experience with go-to-market strategy, including positioning, pricing, launch readiness, and value measurement
• Proven track record of direct client engagement, from discovery and validation through executive-level collaboration
• Proven solid analytical and systems-thinking skills, translating complex challenges into scalable product strategies
• Proven track record of leading people and teams in large enterprises, with the ability to influence and align across functions

Requirements

• Experience launching and scaling enterprise B2B, SaaS, or AI-enabled products in data-intensive environments
• Experience applying AI or advanced analytics to decision support, review automation, or workflow optimization
• Deep knowledge of facility reimbursement methodologies, provider revenue cycle, reimbursement policy, or health plan affordability
• Working knowledge of Optum and/or UnitedHealth Group
• Proven track record of launching successful products that drive measurable impact in competitive markets

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)