[Hiring] Digital Solutions and Success Leader @CHA

Role Description

Join Us: Shape What’s Next as a Digital Solutions & Success Leader. Are you ready to get closer to the clients, ideas, and decisions shaping what comes next? Do you excel at turning complex digital capabilities into meaningful solutions and bringing people together to make them successful?

CHA Consulting, Inc. is seeking a Digital Solutions & Success Leader to join our Digital Solutions Team in Albany, NY; Boston, MA; Atlanta, GA; Miami, FL; Indianapolis, IN; Tampa, FL; or remotely. In this strategic, hands-on role, you’ll partner with the Chief Digital Officer, business leaders, technical teams, and client-facing professionals to shape, launch, and expand digitally enabled solutions that combine CHA’s engineering expertise with data, analytics, automation, and AI.

This is an opportunity to put your experience closer to where it can make an impact, shaping solutions around real client needs and helping turn innovative ideas into measurable results.

What You'll Do:

• Champion CHA’s digitally enabled client solutions by developing clear value propositions, use cases, presentations, demonstrations, and success stories.
• Translate technical capabilities into compelling business outcomes for executives, operators, engineers, project teams, and other client stakeholders.
• Partner with the Chief Digital Officer, business leaders, and Digital Solutions development teams to shape priorities, roadmaps, service models, delivery approaches, and business cases.
• Plan and manage pilots, launches, and early deployments, coordinating scope, schedules, risks, dependencies, decisions, governance, and executive communications across teams.
• Support business leaders and business development teams in client meetings, workshops, and pursuits as a subject matter expert on digitally enabled solutions.
• Lead communications, training, change management, and enablement efforts that build internal awareness, confidence, and adoption across CHA’s businesses.
• Work directly with key clients to understand their goals, guide solution adoption, gather feedback, and ensure they realize the expected value.
• Define and track measures for adoption, client outcomes, delivery performance, and financial impact while providing recommendations to digital and business leadership.

Qualifications

• Bachelor's degree in Engineering, Architecture, Construction Management, Environmental Science, Business, or a related field required; MBA, engineering master’s degree, or another advanced degree preferred.
• Minimum of 12 years of experience in the architecture, engineering and construction, infrastructure, or built-environment industries required.
• Experience in water and wastewater, facilities, asset management, power delivery, transportation and traffic, or another infrastructure market strongly preferred.
• Demonstrated success introducing, championing, or delivering digital, data-driven, or technology-enabled client solutions.
• Client-facing consulting, professional services, or solutions experience, including presenting to and advising senior client stakeholders.
• Experience managing complex programs or projects across multiple teams and leading organizational change, adoption, or enablement efforts.
• Exceptional communication and storytelling skills with the ability to make complex technical solutions clear, relevant, and compelling.
• Strong program management, relationship-building, business, and financial acumen with the ability to influence without direct authority.
• Familiarity with analytics, automation, AI, IoT, GIS, digital twins, asset management, monitoring, or other technologies used in infrastructure and facilities preferred.
• Experience working alongside software or product development teams.
• Professional credentials such as PE, PMP, or relevant industry certifications preferred.

Benefits

• Shape digitally enabled solutions that help infrastructure and built-environment clients solve meaningful challenges and achieve measurable results.
• Partner with business leaders, technical teams, and clients to bring new ideas from early concept through launch, adoption, and long-term success.
• Salary Range: $175,000 - $200,000.
• Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

Company Description

At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways – always searching, never settling – to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is forward leaning, welcoming, and always pushing the limits of what is possible.

We as an organization celebrate the values of belonging and collaboration, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.