[Hiring] Associate Product Manager @isolved

Role Description

isolved connects its HR, payroll, and benefits platform to a growing network of strategic partners. Our partners make products for areas such as benefits brokerage, earned wage access, retirement, and compliance. In this role, you will work closely with the engineering teams that build and support these partner integrations. You will ensure each integration is clearly specified, well tested, launched smoothly, and monitored once it is live.

• You will be the product voice for these teams during the India workday.
• Turn partner requirements into work that is ready to build.
• Answer questions quickly and look for ways to make each new integration faster and more consistent than the last.
• Work closely with offshore product leadership, requiring regular overlap with offshore business hours for handoffs, planning, and decisions.

Qualifications

• Residence in the U.S. Eastern or Central time zone (required)
• 3+ years of product management experience, or equivalent experience in business analysis or a related technical role with direct involvement in defining requirements and working with engineering teams
• Experience working with REST APIs and webhooks, and comfort reading API documentation (OpenAPI/Swagger)
• Experience with data mapping between systems
• Strong user story and acceptance criteria writing in an Agile/Scrum environment
• Clear written English. Much of the collaboration with US teams happens in writing.
• Availability for regular overlap with US business hours
• A sense of ownership: you follow problems through to resolution without waiting to be asked

Requirements

• Write integration specifications covering data mapping, sync direction and frequency, error handling, and API dependencies
• Own backlog refinement and sprint readiness for several integration development teams
• Write user stories and acceptance criteria that engineering and QA can build and test against
• Define and run the launch checklist for each partner: certification testing, user acceptance testing, go-live readiness, and monitoring and alerts
• Spot patterns across partner integrations and push for reusable components instead of one-off builds
• Keep roadmap items current in our planning tools (Airfocus, Azure DevOps), including status, health, and risks
• Maintain known-issues and support documentation for live integrations
• Work with offshore-based product managers, partner teams, architecture, and support across time zones, through overlapping meetings and a daily written handoff

Company Description

isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers.