[Hiring] Transportation & Logistics Manager @Christie

Role Description

The Transport Manager manages day-to-day transportation of Christie Lites equipment between warehouses and live event locations, coordinating cost-effective, reliable domestic, cross-border, and international freight while ensuring timely delivery and accurate shipment documentation.

• Coordinates transportation operations.
• Ensures cross-border and international shipment compliance.
• Manages the global carrier network.
• Controls freight costs and carrier performance.
• Resolves freight claims and billing issues.
• Supports daily team operations and processes.

• Coordinates transportation operations by:
  • Planning freight movements with Transport Coordinators, warehouses, and internal stakeholders to meet shipment requirements and event deadlines.
  • Selecting appropriate carriers, securing capacity, and coordinating pickup and delivery schedules.
  • Tracking shipments, resolving delays, and communicating delivery risks and recovery plans.
• Ensures cross-border and international shipment compliance by:
  • Coordinating international and cross-border freight with carriers and customs brokers.
  • Ensuring customs documentation and HS codes are accurate to support timely clearance.
  • Maintaining temporary import records and tracking re-export deadlines.
  • Maintaining shipment and customs records to support compliance audits.
• Manages the global carrier network by:
  • Identifying and onboarding carriers based on coverage, cost, reputation, and capability.
  • Negotiating freight rates, service terms, and capacity with carrier partners.
  • Verifying carrier insurance coverage and maintaining current compliance records.
• Controls freight costs and carrier performance by:
  • Comparing freight options to secure cost-effective, reliable service.
  • Monitoring on-time delivery, tender acceptance, rate reliability, and service failures.
  • Analyzing freight costs and carrier performance to identify savings and improve service.
• Resolves freight claims and billing issues by:
  • Investigating and documenting lost, damaged, or delayed shipments and their impact on Christie Lites.
  • Submitting carrier claims and pursuing reimbursement or credits.
  • Reviewing freight invoices, resolving discrepancies, and working with Accounting on payment issues.
• Supports daily team operations and processes by:
  • Coordinating team priorities and coverage to keep shipments moving.
  • Supporting Transport Coordinators with operational questions and shipment issues.
  • Maintaining transportation procedures, flowcharts, and accurate vendor information in Nexus.
  • Working with the software team to resolve system issues affecting transportation operations.

Qualifications

• Self-motivated, with the ability to set and meet goals.
• Strong communication skills, with a passion for collaboration over confrontation.
• Calm and resourceful when resolving time-sensitive shipment issues.
• Quality-conscious and team results-driven.
• Excel at multitasking and adapting.

Requirements

• Transportation and logistics experience, including freight planning, carrier coordination, and rate negotiation.
• Cross-border and international freight experience, including customs documentation and broker coordination.
• Management experience overseeing teams and daily transportation or logistics operations.
• Strong preference for experience in live events, touring, or production logistics.
• Strong organizational, forward-planning, communication, and problem-solving skills.
• Proficiency with MS Office and Excel; ability to analyze freight costs and carrier performance.