[Hiring] Regional Quality Manager @Iron Mountain

Role Description

Iron Mountain is seeking a skilled and experienced Regional Quality Manager to join our Warehousing & Logistics Operations team. In this role, you will be responsible for leading, standardizing, and elevating quality assurance systems across our regional Third-Party Logistics (3PL) warehouse and fulfillment network, as well as supporting the launch of new business operations.

You will join a dedicated operational leadership team that reports directly to the North America Operations Director, focusing on building a culture of continuous improvement, supporting client partnerships, and empowering frontline leadership across our distribution network.

What You’ll Do

• Drive Regional Quality & Operational Excellence:
  • Implement, monitor, and standardize the Quality Management System (QMS) across all regional distribution and fulfillment centers.
  • Conduct regular internal audits, operational readiness checks, and 5S (Sort, Set in order, Shine, Standardize, Sustain) compliance reviews.
• Collaborate with Stakeholders & Clients:
  • Act as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits.
  • Partner cross-functionally to align continuous improvement strategies with client and business priorities.
• Ensure Compliance & Root Cause Resolution:
  • Lead rigorous investigations into client complaints, shipping errors, mispicks, and inventory discrepancies.
  • Use Root Cause Corrective Analysis (RCCA) to execute robust Corrective and Preventive Actions (CAPA) while monitoring key performance indicators (KPIs).

Qualifications

• 5+ years of experience in quality, warehousing, fulfillment, or logistics operations, including at least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment.
• Strong knowledge of Quality Management Systems (QMS), facility launch support, inventory integrity standards, and Lean Six Sigma methodologies (such as Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools).
• Proven ability in multi-site quality leadership, client-facing stakeholder management, continuous process transformation, and financial acumen to connect process improvements directly to business outcomes.
• Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field; Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred.

Requirements

• Strong leadership and communication skills.
• Ability to travel 50-75% across regional facility sites.
• Experience with operational excellence frameworks.

Benefits

• Competitive Compensation: Base Salary Range: $120,000 - $160,000 annually (aligned with experience).
• Workplace Flexibility: Remote role with 50-75% travel across regional facility sites.
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM (with flexible availability as required).
• Immediate Coverage: Full Health and Dental Benefits starting on your first day of employment.
• Paid Time Off: Two weeks of paid vacation, seven paid holidays, plus accrued sick pay.
• Financial Wellness: 401(k) with company match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and career advancement, including Tuition Reimbursement.