[Hiring] Operations & Marketing Project Coordinator @Paired

Role Description

We're hiring an Ops & Marketing Project Manager to be the organization backbone of a small, fast-moving team. Plans get made in Slack, work gets briefed in Notion, and the gap between those two is where things quietly die. You're the person who closes that gap.

This role sits primarily on the operations side of our home fragrance brand. You'll own wholesale operations end to end, and you'll be the one keeping product development, inventory, and production moving:

• Chasing suppliers
• Holding timelines
• Building the project boards
• Making sure nothing sits waiting on an answer nobody asked for

You'll also own the marketing calendar and the project flow behind it:

• Ensuring that once something is decided it has an owner, a date, a dependency map, and someone chasing it

We're an AI-forward company, and this is an AI-forward role. Claude is part of how this team works every day, not a side experiment. We expect you to build your systems, SOPs, trackers, and reporting with AI in the loop, and to keep finding the places where it takes busywork off your plate and off the plates of the people around you.

What You'll Do

• Own wholesale day to day: processing orders, charging payments, creating shipments and inbounds, and the customer service that comes with it
• Create 3PL orders for suppliers, samples, and anything else needed
• Write the SOPs as you go, so the function can be handed to a dedicated coordinator over time
• Product Development, Inventory, and Production:
• Supplier follow-up, cost comparisons, timelines, and project boards across new products and packaging
• Stay closely on top of production status and timelines, and flag slippage early enough
• Support inventory operations and learn the fundamentals of production from the team
• The Marketing Calendar:
• Own a single calendar across brands and channels: website, paid creative, email and SMS, creator and UGC, promotions, and product launches
• Hold the dates and work backwards from the launch date
• Turn strategy into briefed work
• Catch collisions before they cost a day
• Run the weekly cadence: what shipped, what slipped and why, and what's at risk next week
• Systems, Notion, and AI:
• Own Notion as the system of record for these areas
• Build real systems where only informal structure exists today
• Use AI to build and run those systems
• Keep creator and partnership records, contracts, and payments accurate

Qualifications

• Exceptional organization
• 3+ years managing multiple concurrent projects across teams
• Operations experience in e-commerce, consumer brands, wholesale, or supply chain
• Direct marketing experience, ideally owning or running a marketing calendar across channels
• Experience using AI seriously in your own work
• Hands-on Notion experience
• Experience working inside a CRM and keeping it clean and current (Folk, HubSpot, Salesforce, Klaviyo, or similar)
• Strong follow-through with suppliers, vendors, and teammates
• The instinct to surface problems early, with a recommendation attached
• Strong written communication across time zones
• Strong English communication skills
• Strong Excel and Google Sheets skills
• Comfort across Word, PowerPoint, and Google's suite of tools

Nice to Have

• Wholesale or B2B operations experience, including basic customer service
• Familiarity with Shopify, Cin7, Klaviyo, or Figma
• Experience with product development or packaging timelines

Benefits

• Competitive salary in USD
• Flexible working schedule
• 100% remote, long-term career opportunity