[Hiring] Operations Assistant - Financial Crime Consultancy @Capitex

Role Description

This role exists to take the operational running of our contractor and client administration off the desk of our CEO, so the business can grow without the back office becoming a bottleneck.

In practice, you are the person who makes sure nothing falls through the cracks:

• Contractors submit their timesheets because you chased them.
• Compliance files are complete because you collected the documents and followed up on what was missing.
• Our records are accurate because you keep them that way.

It is detailed, repetitive, deadline-driven work, and in our sector it genuinely matters. Our contractors work inside regulated financial institutions, which means their vetting and documentation have to be right — not roughly right. Getting that consistently correct is the core of this job.

You will report directly to our CEO and work alongside our two client-facing consultants.

Qualifications

• One to three years in an administrative, bookkeeping, payroll or back-office support role.
• Genuine attention to detail — you notice when a number does not add up, and you check rather than assume.
• Clear, professional written English; you will be emailing our clients and contractors directly.
• Comfortable following up with people repeatedly and politely until you get what you need.
• Solid Excel skills and general confidence with software and online systems.
• Organised and self-directed — able to work a full day productively without being told what to do next.
• Discreet: you will handle confidential candidate, client and financial information every day.

Requirements

• Based in South Africa and able to work UK business hours.
• Reliable fibre internet with mobile data as a backup.
• Backup power — inverter, UPS or solar — sufficient to keep working through an outage.
• A quiet, private space to work from.

Benefits

• Real ownership from month one, not a queue of someone else's tasks.
• A direct line to the CEO — no layers, no politics, decisions made the same day.
• Fully remote.
• Exposure to financial crime compliance, a growing and well-paid specialism.
• Genuine room to grow as we expand across the UK, UAE and US.

How we hire

• Application review.
• A 30-minute introductory call.
• A short practical exercise using anonymised data: reconciling a batch of timesheets, spotting the errors, and drafting the follow-up emails. It takes around an hour.
• A final interview with our CEO.
• References and offer.