[Hiring] Global Resource Coordinator @Channel Partners

Role Description

The Global Resource Coordinator serves as the central planning, scheduling, and demand management function for a global training enablement program supporting one of the world's most influential AI organizations. This role is responsible for:

• Collecting, prioritizing, coordinating, and fulfilling training requests across North America, EMEA, and APAC.
• Ensuring efficient deployment of trainer resources and exceptional service to clients’ stakeholders and partner organizations.
• Managing the flow of training demand through the organization.
• Evaluating, prioritizing, staffing, scheduling, and executing training requests while maintaining visibility into future demand, trainer availability, and capacity constraints.

The ideal candidate thrives in a fast-paced environment, enjoys solving complex scheduling challenges, and excels at balancing competing priorities across multiple regions, stakeholders, and time zones.

We will only consider applicants in the EASTERN time zone.

Qualifications

• 3+ years of experience in scheduling, resource coordination, operations, project coordination, or similar role.
• Bachelor’s degree or equivalent work experience.
• Experience managing complex calendars, competing priorities, and stakeholder requests.
• Experience working in fast-paced, high-volume environments.
• Preferred: Experience supporting training, enablement, professional services, or field-based programs.
• Preferred: Experience supporting global or multi-region teams.
• Preferred: Familiarity with workforce management, scheduling, or forecasting tools.
• Preferred: Experience coordinating geographically distributed teams or enterprise programs.

Requirements

• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent time management and attention to detail, especially in scheduling accuracy.
• Strong communication and stakeholder coordination skills across multiple time zones.
• Ability to prioritize requests and make informed scheduling decisions under pressure.
• Analytical mindset with the ability to track utilization, trends, and capacity needs.
• Proficiency in Microsoft Office and scheduling/reporting tools.
• Problem-solving skills with the ability to resolve conflicts and scheduling challenges quickly.
• Ability to work independently while collaborating across cross-functional teams.
• Adaptability in a fast-paced, dynamic environment with shifting priorities.
• Strong sense of accountability and ownership over scheduling accuracy and execution.

Benefits

• Health and wellness benefits plans.
• Flexible vacation and holiday policies.
• Paid parental leave.
• 401(k) with employer matching.
• Technology allowance.
• Referral bonus.
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs.
• Opportunity to work with a growing company that actively rewards and promotes its employees.