[Hiring] Director, Logistics @Vital Farms

Role Description

This position reports to the Vice President, Supply Chain. You know that great logistics is more than moving product from one place to another. It is how we protect quality, deliver for our customers, support our farmers and crew, and grow responsibly. You bring a strong mix of strategy and operational leadership, and you are just as comfortable setting the direction for the network as you are working through a transportation disruption, a provider performance issue, or a difficult cost and service trade-off.

At Vital Farms, you will lead our end-to-end logistics network across inbound farm transportation, outbound customer transportation, warehousing, cold storage, and distribution. You will build the systems, partner relationships, operating rhythms, and team capabilities needed to deliver reliable service, preserve cold-chain integrity, manage cost, and scale with the business.

What You'll Do

• Own the logistics strategy and lead the team and external partners responsible for moving and storing finished goods safely, reliably, and efficiently across the Vital Farms network.
• Set and execute a logistics strategy that supports Vital Farms’ growth, customer commitments, stakeholder model, and evolving supply chain operating model.
• Own short- and long-range capacity planning across transportation, cold storage, warehousing, and distribution; identify constraints early and build practical contingency plans.
• Evaluate network design, lane strategy, storage footprint, and operating models to improve service, resilience, scalability, and total delivered cost.
• Translate logistics performance, risks, trade-offs, and required decisions into clear recommendations for Supply Chain and company leadership.
• Oversee inbound transportation from farms and suppliers and outbound transportation to customers and distribution points.
• Lead governance for dedicated fleet and managed transportation partners, including routing, appointment scheduling, load building and optimization, tendering, carrier performance, freight claims, and special requests.
• Use on-time pickup, on-time delivery, customer scorecards, freight performance, and exception data to set expectations, drive accountability, and improve service.
• Serve as the senior escalation point for transportation disruptions, balancing immediate recovery with root-cause correction and prevention.
• Maintain overall accountability for receiving, storage, inventory handling, order fulfillment, and shipping of finished goods across the network.
• Manage and strengthen relationships with third-party transportation, distribution, and warehousing providers through clear governance, contracts, performance reviews, KPIs, and corrective action plans.
• Partner with site, Quality, and distribution leaders to maintain food safety, cold-chain integrity, inventory accuracy, pallet and load quality, and consistent shipment standards.
• Support new facility and distribution-capability readiness, including operating requirements, systems integration, launch planning, and transition into sustainable operations.
• Develop and own logistics budgets and forecasts, including transportation, warehousing, distribution, accessorial, claims, and related operating costs.
• Identify cost drivers and loss areas, build fact-based recommendations, and deliver sustainable savings without compromising food safety, quality, crew safety, or customer service.
• Establish a practical KPI and operating-review cadence that creates one shared view of service, inventory flow, capacity, cost, risks, and actions.
• Partner with Finance and Supply Chain peers on forecasts, accruals, variance reviews, customer pickup economics, and business cases for logistics investments.
• Improve the integration and effective use of D365, transportation management systems, warehouse management systems, 3PL platforms, automation, and reporting tools.
• Connect operational data across internal and partner systems so teams can identify issues quickly and translate insights into action.
• Lead continuous improvement across transportation and distribution, including standard work, exception management, claims, inventory handoffs, customer feedback loops, and escalation paths.
• Partner with IT, Operations Development, and external providers to improve system reliability, visibility, controls, and readiness for future growth.
• Lead, coach, and develop the Logistics team with clear roles, priorities, decision rights, and accountability for results.
• Build strong working relationships across Farm Support, Operations, Supply Chain Planning, Customer Supply Chain, Quality, Finance, IT, and commercial teams.
• Create a culture of urgency, ownership, constructive challenge, learning, and recognition while modeling Vital Farms’ values.
• Build team capability and succession depth across transportation operations, analytics, systems, partner management, and network leadership.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or a related field, or equivalent relevant experience.
• 10+ years of progressive experience in logistics, transportation, warehousing, or distribution, preferably in food, beverage, CPG, or another temperature-sensitive environment.
• Experience leading a complex, multi-node logistics network and managing third-party transportation and warehousing providers.
• Understanding of transportation markets, carrier and fleet operations, warehousing and distribution, cold-chain requirements, and relevant regulatory considerations.
• Ability to manage budgets, analyze cost and service trade-offs, and deliver measurable operational and financial improvements.
• Experience with ERP and supply chain execution technology, such as D365 or a comparable ERP, TMS, WMS, warehouse automation, and reporting tools such as Power BI or Tableau.
• Ability to use data and sound judgment to turn operational details and ambiguity into clear decisions and action plans.
• Strong communication skills to influence across functions, negotiate effectively, and lead through external partners as well as direct teams.
• Proven people leader who coaches, develops talent, and creates clear accountability.
• Availability to travel approximately 20-30% based on business needs, provider reviews, facility support, and network initiatives.

Benefits

• A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
• Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).
• Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
• Free eggs, along with friends and family discounts.
• Fun team SWAG that will make you the talk of the town.
• Professional development opportunities and an amazing team dedicated to your growth.