[Hiring] Senior Pharmacy Practice Professional @CenterWell

Role Description

Become a part of our caring community. Join a team dedicated to shaping pharmacy practice on a national scale. As a Senior Pharmacy Practice Professional, you will serve as a subject matter expert on Prescription Monitoring Program (PMP) requirements, pharmacy regulations, and operational best practices across all 50 states. This highly visible role combines independent research, complex problem-solving, and cross-functional collaboration to support compliant operations, resolve shipment discrepancies, and advance pharmacy practice standards that enhance the member experience.

The Senior Pharmacy Practice Professional defines, implements, and maintains pharmacy practice standards that support compliant pharmacy operations across the organization. This role serves as a subject matter expert on pharmacy laws, regulations, and Prescription Monitoring Program (PMP) requirements, ensuring external regulatory requirements and internal standards are current, consistently applied, and effectively communicated. Working independently with minimal oversight, the Senior Pharmacy Practice Professional:

• Researches and analyzes complex regulatory and operational issues
• Investigates shipment discrepancies
• Verifies legal and compliance requirements
• Develops policies and guidance
• Collaborates with cross-functional teams to support operational excellence and influence departmental strategy

This remote position requires strong analytical, problem-solving, and communication skills, with no travel required.

Qualifications

• Licensed Pharmacy Technician in your state of residence OR National Pharmacy Technician certification (PTCB or ExCPT)
• 3+ years of experience interpreting and applying pharmacy regulations, compliance requirements, or professional practice standards
• 3+ years of experience conducting regulatory research, analyzing complex issues, and developing operational recommendations
• Experience communicating regulatory requirements and business impacts to cross-functional stakeholders
• Demonstrated ability to manage multiple projects and priorities independently with minimal supervision

Requirements

• Bachelor's degree in Healthcare Administration, Business, Public Health, or a related field (Preferred)
• Experience supporting Prescription Monitoring Program (PMP) compliance activities (Preferred)
• Experience within a PBM, health plan, specialty pharmacy, mail-order pharmacy, or other pharmacy operations environment (Preferred)
• Experience developing pharmacy policies, procedures, or professional practice standards (Preferred)
• Six Sigma, Lean, or Project Management Professional (PMP) certification (Preferred)
• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps required; wireless, wired cable or DSL connection suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Travel: Occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Company Description

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).