[Hiring] Senior Manager, Pharmacy Services Communications @CVS Health

Role Description

The Senior Manager, Executive Social Media & Thought Leadership, Pharmacy Services, plays an important role in strengthening the external visibility, thought leadership and reputation of Pharmacy Services and its senior leaders.

• Support executive social media strategy and content.
• Monitor external conversations and industry trends.
• Translate business priorities, emerging issues and industry developments into compelling social and thought leadership content.
• Provide insights that help inform broader executive communications and reputation strategies.
• Build and support a colleague social ambassador program.

Key Responsibilities

• Executive Social Media & Thought Leadership
  • Develop and execute social media content for the President, Pharmacy Services and senior leaders.
  • Manage monthly content planning and development for executive social channels.
  • Create compelling social content that translates complex business, health care and pharmacy topics into clear messages.
  • Identify and track opportunities for executives to participate in relevant industry conversations and speaking engagements.
  • Support the development of broader thought leadership content.
  • Help identify opportunities to extend executive speaking and media engagements across social and digital channels.
• Social Listening, Monitoring & Insights
  • Monitor social media, industry conversations, news cycles and emerging trends.
  • Provide regular insights and recommendations on relevant topics.
  • Track executive social performance and audience engagement.
  • Monitor peer, competitor and industry leader activity.
  • Surface timely external developments that may warrant executive engagement.
  • Translate social listening and performance data into actionable recommendations.
• Colleague Social Ambassador Program
  • Help develop and launch a colleague social ambassador program.
  • Develop the program strategy, framework and ongoing content approach.
  • Identify and cultivate a network of colleague ambassadors.
  • Monitor participation, content performance and engagement.

Qualifications

• 7+ years of experience in corporate communications, executive communications, public affairs, or a related field.
• Demonstrated success developing high-impact executive communications and business-focused communications strategies.
• Exceptional writing and editing skills, with the ability to adapt voice and content across multiple channels and audiences.
• Strong executive presence, sound judgment, and experience counseling senior leaders.
• Experience managing sensitive issues with discretion and strong strategic instincts.
• Proven ability to synthesize complex topics into clear, compelling, and audience-appropriate communications.
• Strong collaboration skills and ability to work effectively across a matrixed organization.
• Strong project management and prioritization skills.

Preferred Qualifications

• Experience working in a healthcare, pharmacy, specialty pharmacy, health policy, corporate, or other highly regulated environment.
• Demonstrated experience in executive communications, social media, thought leadership, corporate communications or public affairs.
• Strong understanding of executive social media strategy and experience developing content for senior leaders.
• Exceptional writing and editing skills, with the ability to translate complex topics into concise communications.
• Strong news judgment and an ability to quickly understand emerging issues.
• Experience with social listening, monitoring, analytics and performance measurement.
• Ability to manage multiple priorities and respond effectively in a fast-moving communications environment.

Requirements

• The typical pay range for this role is: $82,940.00 - $182,549.00.
• This position is eligible for a CVS Health bonus, commission or short-term incentive program.
• This position includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.