[Hiring] Regional Technical Support Engineer @Mindray

Role Description

Are you the person everyone calls when they can't solve a complex endoscopy technical problem? Mindray is looking for an exceptional Endoscopy Technical Expert to support our rapidly growing European Endoscopy business. Working across a network of approximately 40 distributors, you will be the go-to technical authority for troubleshooting, repairs, technical training, installations and escalations throughout Europe.

• Bridge the gap between local service teams, distributor engineers and Mindray's Global Technical Services organisation.
• Help resolve the most challenging technical issues.
• Develop technical capability across the region.

Qualifications

• Deep technical expertise in endoscopy equipment and systems.
• Ability to confidently diagnose, troubleshoot and repair complex technical issues.
• Enjoy teaching, coaching and developing distributors and service engineers.
• Comfortable travelling extensively across Europe to support customers and partners onsite when required.
• Experience supporting medical devices within operating room or procedural environments.
• Previous clinical endoscopy knowledge or experience (highly advantageous, but not essential).

Benefits

• Opportunity to shape and build technical service excellence for a rapidly expanding Endoscopy business across Europe.
• Work with colleagues, distributors and customers across multiple countries and healthcare systems.