[Hiring] Provider EHR Support Specialist @Leading PA IT Firm

Role Description

The Provider EHR Support Specialist is a key technical role supporting North Carolina's Rural Health Transformation Program (RHTP) by assisting rural and underserved healthcare organizations in connecting to and fully utilizing the state's health information exchange. This role delivers targeted expertise in Electronic Health Records (EHRs), healthcare interoperability, clinical workflow integration, and data quality improvement to ensure providers submit accurate, standards-aligned clinical data. Additionally, the Specialist provides direct support to help rural providers effectively leverage exchange tools, clinical portals, and notification services to advance statewide care coordination and population health goals.

Qualifications

• 5+ Years: Experience with Electronic Health Record platforms such as Epic, Cerner/Oracle Health, Allscripts/Veradigm, or NextGen.
• 5+ Years: Proficiency with healthcare interoperability standards including HL7 v2, C-CDA, CCD, FHIR, and USCDI.
• 5+ Years: Experience validating structured clinical data and troubleshooting EHR integration issues.
• 3+ Years: Ability to interpret clinical workflows and map them to data exchange requirements.
• 3+ Years: Strong communication skills with the ability to explain technical topics to non-technical stakeholders.
• 3+ Years: Knowledge of HIPAA and health information privacy/security requirements.

Requirements

• 3+ Years: Experience supporting HIE onboarding, healthcare interoperability projects, or multi-vendor EHR environments.
• 3+ Years: Experience with SQL, interface engines, or data mapping tools.
• 3+ Years: Familiarity with state or federal digital health programs such as NC HIEA initiatives, Medicaid QPHE, or NCQA DAV.
• 3+ Years: Experience working with rural or underserved provider settings.

Company Description