[Hiring] Per Diem RN | After-Hours TeleTriage @Memorial Sloan Kettering Cancer Center

Role Description

We are looking for a Per Diem AHTT RN to join our organization. The After-Hours Tele-Triage (AHTT) Nursing Team provides phone-based triage for MSK oncology patients in the home setting. Nurses assess the urgency and severity of patient concerns and determine the appropriate next step in care. This may include:

• Providing self-care advice
• Directing patients to an MSK Symptom Care Clinic or Urgent Care Center
• Advising evaluation at a local Emergency Department, including MSK Shared Care–supported hospitals

Using oncology expertise and strong clinical judgment, the AHTT RN addresses immediate patient needs, communicates clearly with patients and caregivers, collaborates with the on-call provider as needed, and documents care in the MSK medical record.

This is a Per Diem Dayshift Weekend position.

• Triage and manage oncology patient symptoms via telephone and electronic platforms
• Use clinical judgment to determine the appropriate level and site of care
• Collaborate with the on-call provider based on assessment and patient need
• Direct patients to the appropriate care setting, including MSK Symptom Care Clinics, Urgent Care Center, Shared Care–supported hospitals, or the local Emergency Department
• Serve as a clinical resource to patients and caregivers through guidance and education
• Support departmental initiatives and new workflows to improve care coordination
• Advocate for patients and caregivers by anticipating needs, removing barriers, and ensuring timely follow-up
• Document all clinical interactions clearly and succinctly to support continuity of care

Qualifications

• Graduation from an accredited nursing program (ADN or BSN) required
• NY or NJ RN license required; second state license must be obtained if selected for the role
• Minimum 1.5 years of RN experience required
• Medical Oncology Office Practice experience highly preferred
• Comfort with technology and electronic medical record documentation

Requirements

• Experienced in caring for patients with a wide range of oncology diagnoses
• Calm, decisive, and able to think critically in time-sensitive situations
• Comfortable building rapport with patients and caregivers over the phone
• A clear and confident communicator, both verbally and in writing
• Skilled at patient and caregiver education
• Resilient, adaptable, and able to manage high acuity calls independently
• Passionate about patient advocacy and patient-centered care

Benefits

• Schedule: Per Diem Saturday and Sunday Day Shifts, with rotating coverage during holiday office closures
• 11.5-hour shifts
• Start times vary between 8:00am and 11:00am
• 4-5 shifts per month strongly preferred based on current departmental need
• Location: Remote
• Pay Range: $18.00 - $170.00
• FSLA Status: Non-Exempt