[Hiring] Night Healthcare Assistant @Northern Lincolnshire & Goole NHS Foundation Trust

Role Description

The Macmillan Health Care Team provides a robust and consistent package of care for end-of-life patients and their families seven days a week over 24 hours. The Healthcare Support Worker will assist the registered nurse in the delivery of care to patients within the clinical area.

• Work under indirect supervision of the registered nurse.
• Undertake tasks and duties delegated by the registered nurse.
• Collaborate within the clinical area to meet the needs of patients and their families.
• Support the registered nurse to deliver safe, high-quality patient care.
• Undertake essential hygiene tasks, pressure area care, and support with nutrition, hydration, mobility, and toileting.
• Promote safe and quality care as a valued member of the multidisciplinary team.

Qualifications

• Experience in a healthcare setting is preferred.
• Ability to work collaboratively within a team.
• Strong communication skills.

Requirements

• Provide overnight care and support to patients under the direction and supervision of the Registered Nurse.
• Monitor patients’ comfort, wellbeing, and safety, reporting any changes in their condition promptly to the Registered Nurse.
• Assist patients with personal care, toileting, mobility, repositioning, and other daily living needs while maintaining dignity and privacy.
• Support the Registered Nurse with patient observations, routine care, and other delegated clinical duties within the scope of competence.
• Maintain accurate patient records, care notes, and other relevant documentation.
• Answer incoming telephone calls professionally, take messages, and direct enquiries to the appropriate staff members.
• Carry out administrative duties, including updating records, completing paperwork, and supporting the smooth running of the service overnight.
• Drive as required to support patient visits, transport staff, or attend other work-related duties, ensuring safe and responsible driving.
• Maintain confidentiality and adhere to safeguarding, infection prevention and control, health and safety policies.
• Respond promptly to emergencies, escalating concerns to the Registered Nurse and following relevant procedures.
• Ensure a safe, clean, and organised working environment throughout the night shift.
• Communicate effectively with the Registered Nurse, colleagues, patients, and families to ensure continuity of care.

Benefits

• Flexible working opportunities to address health and wellbeing and work-life balance.
• Support for open conversations around specific working patterns.
• Commitment to creating and maintaining a fair and supportive working environment.
• Promotion of physical and mental health and well-being of all staff.
• Valuing diverse perspectives and ideas within the workforce.