[Hiring] Medical Review Officer @First Advantage Global operating Centre

Role Description

First Advantage Corporation is currently seeking a Medical Review Officer. The Medical Review Officer acts as a gatekeeper and advocate for the accuracy and integrity of First Advantage MRO’s drug testing review process. Communicates with donors and laboratories in order to determine if legitimate explanations exist for substance abuse test results that are confirmed to be positive, adulterated, or invalid. Downgrades or cancels drug tests under appropriate circumstances. Provides quality assurance review of the testing process based on industry knowledge and expertise.

What You'll Do:

• Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or First Advantage MRO’s written Standard Operating Procedures.
• Review documentation for possible errors, interview donors who have non-negative results over the phone and determine if a legitimate medical explanation exists to explain a non-negative lab report.
• Provide feedback to laboratory and collection site representatives regarding performance problems, as needed. Includes auditing DOT negative Custody and Control Forms quarterly.
• Provide feedback to clients and tested persons on problem cases.
• Consult with federal agency representatives on issues.
• Provide information to federal agency representatives on reviewed cases.
• Provide expert witness testimony, as required.
• Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.
• Work closely with the Chief MRO and MRO support personnel to safeguard the accuracy and integrity of the medical review process.
• Suggest improvements to processes and submit new ideas, discuss the functionality of proposed products and potential enhancements, and provide feedback on updates to procedures prior to implementation.
• Keep up to date on changes in applicable Federal and DOT laws, regulations and state laws, First Advantage's MRO manual updates, technology enhancements, and MRO practices.
• The candidate is required to take calls during scheduled hours (currently from 8am to 7 pm CST) for a required 20 hours per week but can work additional hours up to 30 hours per week.

Qualifications

• Doctor of Medicine (MD) or Osteopathy (DO)
• Current Medical Review Officer (AAMRO) certification
• Current license to practice medicine in the United States or Canada

Requirements

• 1 to 3 years of medical training and/or practice in interpreting and evaluating drug test results
• Preferred 1 to 3 years of experience working as an MRO
• Preferred documented experience in providing expert witness testimony

Other Knowledge, Skills, Abilities or Certifications

• Issues relating to adulterated, substituted, and invalid specimens
• Downgrading and cancellation of test processes
• Department of Transportation (DOT) guidelines for MRO’s and applicable DOT agency regulations
• Collection processes, and laboratory practices and protocols
• Alternate medical explanations for positive drug test results

Company Description

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.