[Hiring] Locality Service Manager @HUC

Role Description

Join Our Team as a Locality Service Manager! Are you passionate about delivering high-quality, patient-centred care? Do you have the leadership skills to support and manage frontline teams in a dynamic healthcare environment? If so, we have the perfect opportunity for you.

As a Locality Service Manager, you will play a critical role in the operational delivery and management of our Out of Hours (OOH) GP Service. Your leadership will ensure that high standards of care are consistently delivered across designated localities, maintaining service continuity and compliance with clinical governance and CQC standards.

Key Responsibilities:

• Provide day-to-day leadership and management support to frontline teams.
• Oversee OOH service bases, addressing operational issues proactively.
• Manage staffing levels and support the recruitment, training, and development of clinical and non-clinical staff.
• Engage effectively with internal teams and external stakeholders, fostering collaborative partnerships.
• Contribute to continuous service improvement by identifying gaps and implementing best practices.
• Monitor performance against Key Performance Indicators (KPIs) and conduct quality audits.
• Ensure services are effectively resourced, responsive, and aligned with organisational values and strategic objectives.
• Maintain financial oversight to ensure budget compliance while maintaining efficiency and effectiveness.

Benefits

• Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more.
• NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.
• Wellbeing Support: Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes.
• Recognition and Rewards: Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers.
• Financial Perks: Access free financial advice, a healthcare cash plan, and smart savings options through our Credit Union.
• Career Growth: Build the future you deserve with our My Academy training programs and exciting internal vacancies.
• Office Comforts: Enjoy unlimited tea and coffee, free parking, and dedicated relaxation areas.