Role Description
NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. This is a Long Term Temporary position supporting a leading managed health care company.
Please note: 8-12 week mandatory training on camera and ramp period between 7:00 am - 3:30 Central Time hours (8 - 4:30 EST).
In this Role the candidate will be responsible for:
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Processing of Professional claim forms files by provider
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Reviewing the policies and benefits
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Comply with company regulations regarding HIPAA, confidentiality, and PHI
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Abide with the timelines to complete compliance training of NTT Data/Client
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Work independently to research, review and act on the claims
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Prioritize work and adjudicate claims as per turnaround time/SLAs
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Ensure claims are adjudicated as per clients defined workflows, guidelines
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Sustaining and meeting the client productivity/quality targets to avoid penalties
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Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA
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Timely response and resolution of claims received via emails as priority work
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Correctly calculate claims payable amount using applicable methodology/fee schedule
Qualifications
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1-3 year(s) hands-on experience in Healthcare Claims Processing, Claims Adjustments
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2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools
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High school diploma or GED
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Previously performing β in P&Q work environment; work from queue; remotely
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Key board skills and computer familiarity β toggling back and forth between screens
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Working knowledge of MS office products β Outlook, MS Word and MS-Excel
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Must be able to work 8 am - 4 pm EST online/remote (training is required on-camera)
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Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
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Time management with the ability to cope in a complex, changing environment
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Ability to communicate (oral/written) effectively in a professional office setting
Requirements
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Amisys or Xcelys preferred
Benefits
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The hourly rate for this remote role is $18.00 hr. W2
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This range reflects the minimum and maximum target compensation for the position across all US locations
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Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications
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This position may also be eligible for incentive compensation based on individual and/or company performance