[Hiring] Epic Clinical Documentation Analyst @Inficare Technologies

Role Description

DHHS DSOHF needs an Epic Clinical Documentation (ClinDoc) Analyst to build, maintain and improve ClinDoc tools in 13 state-operated healthcare facilities. The goal is documentation workflows that are accurate, efficient and compliant with regulations. These workflows cover nursing, therapies (PT/OT/SLP/Rehab), behavioral health and long-term care. The contractor will also take part in an on-call rotation and give urgent after-hours support to keep patient care running and fix critical issues quickly.

Key Responsibilities

• Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
• Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
• Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
• Assist with Epic training creation for clinical documentation users.
• Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
• Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
• Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.

Qualifications

• Epic Clin Doc certification - Required
• Epic implementation or operations support experience - Required
• Strong understanding of clinical documentation practices in healthcare settings - Required
• Ability to analyze workflow needs and translate them into Epic configuration - Required
• Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification - Highly desired
• Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment - Required

Questions

• Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
• Please list candidate's email address.
• Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
• Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
• Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?
• Candidates submitted above the rate of XXXX will not be considered. Do you accept this requirement?
• Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
• Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section X.X.X of ITS-009440. Do you confirm?
• ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED - please confirm Epic Certification number and when it took place.
• I understand this position may serve in an analyst on-call rotation for after-hours support.