[Hiring] Epic HIM Analyst @TEKsystems

Role Description

We are seeking an experienced Epic HIM Analyst to serve as a subject matter expert supporting Identity Management, Release of Information (ROI), Deficiency Tracking, and Medical Record Integrity initiatives.

In this highly visible role, you'll partner with HIM leadership, operational stakeholders, technical teams, and vendors to optimize workflows, improve compliance processes, and support critical health information management functions that directly impact patient care and organizational efficiency.

What You'll Do

• Identity Management & Record Integrity
  • Support patient identity management and chart correction workflows
  • Troubleshoot identity-related issues and record integrity concerns
  • Drive workflow improvements that enhance data quality and patient safety
  • Partner with operational teams to resolve complex identity management challenges
• Release of Information (ROI)
  • Support and optimize ROI workflows and processes
  • Assist with information release troubleshooting and compliance-related requirements
  • Maintain and support third-party ROI applications and integrations
  • Collaborate with HIM teams to improve request processing efficiency
• Deficiency Tracking & Chart Completion
  • Support Epic deficiency tracking workflows
  • Assist with provider documentation deficiency management
  • Optimize chart completion processes and reporting
  • Ensure alignment with HIM compliance and operational requirements
• Application Support & Optimization
  • Support both Epic and third-party HIM applications
  • Learn and support a custom-developed release application
  • Investigate and resolve application issues
  • Partner with vendors and internal stakeholders on enhancements and workflow improvements
  • Participate in ongoing Epic optimization initiatives
• Collaboration & Stakeholder Engagement
  • Work closely with HIM leadership, medical records teams, compliance partners, Epic analysts, and technical support teams
  • Document workflows, system changes, and operational processes
  • Provide guidance and recommendations to improve workflow efficiency and user experience

Qualifications

• Epic HIM Certification and/or Epic Identity Certification
• Strong Epic Identity Management experience
• Hands-on Release of Information (ROI) experience
• Deficiency Tracking workflow experience
• Health Information Management (HIM) operational knowledge
• Experience supporting third-party ROI solutions
• Epic application support and troubleshooting experience
• Strong analytical and problem-solving skills
• Ability to work independently in a fully remote environment
• Excellent communication and stakeholder management skills

Requirements

• Epic HIM or Epic Identity certified
• Extensive Release of Information (ROI) experience
• Understanding of deficiency management and chart completion workflows
• Experience supporting both Epic and non-Epic applications
• Ability to quickly learn new systems and technologies
• Excel at troubleshooting complex operational and technical issues
• Thrive in collaborative remote environments
• Serve as a trusted advisor to both technical and operational stakeholders

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.