[Hiring] Digital Support Registered Nurse @Cecelia Health

Role Description

Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management.

What will you do?

• Provide digital support directly with members to provide clinical oversight, biometric monitoring, and support via chat engagement and in-app messaging.
• Responsible for triaging, handling, and escalating member digital communication and clinical program alerts within 24 business hours across assigned members.
• Conduct proactive and reactive chat engagement.
• Collaborate closely with assigned care team: including care coordinators, registered dietitians, registered nurses, physicians, and clinical support individuals.
• Adverse event reporting and medical record documentation as warranted.
• Provide remote patient monitoring for devices (e.g. scale, BG meter, BP monitor, ketone meter, etc.) with escalation to assigned clinicians per clinical protocols.

Qualifications

• Must be an RN with an active license in good standing. Preferably a compact license.
• Availability at least 20 hours/week.
• Availability Monday-Friday between the hours of 8 AM and 8 PM, with flexible hours each day. Saturdays optional (9 AM-4 PM).
• Strong technology experience using electronic health record documentation and in-app communication, such as chat, biometric alert handling.
• Demonstrated ability to recognize members' needs and adapt communication techniques to best serve a diverse population.
• Must have a home office for private conversations along with high-speed internet.
• Cannot hold full-time employment elsewhere.
• Must live in the United States.

Requirements

• Pay: $37.50 per hour.
• All-inclusive pay structure: hourly compensation for all work performed.

Benefits

• Tackle the obesity epidemic: Help solve one of our healthcare system’s biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication.
• Flexible schedule: Work virtually as an independent contractor (1099) and set your own hours.
• Dependable Hours: Count on consistent part-time work of at least 20 hours per week.
• Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously.
• Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results.
• Collaborative culture: Work alongside some of the best in the business in a supporting and learning-focused environment.