Role Description
The primary focus as Clinical Specialist is to facilitate the use of Acumed products within the theatre environment. Expert product and anatomical knowledge, sound understanding of orthopedic principles and excellent communication and interpersonal skills will enable you to function effectively in this role.
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Support, consultation and training to the surgeon and theatre team regarding the use of Acumed products prior to, during and following the surgical procedure.
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Offer guidance to assist with clinical decision-making at each stage of the process.
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Responsible for the day-to-day account management of the hospitals in your assigned area.
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Inventory management tasks such as auditing stock, facilitating stock replenishment, loan kit bookings and ensuring implants and instruments are ready and accessible for use.
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Manage the interface between Acumed and the clinical setting to gain insight into challenges faced by clinical teams and translate this into solution-focused strategy.
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Gather clinically-based, customer-centric information and communicate it with the Regional Sales Manager.
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Facilitate and maintain strong networks and relationships to promote value-based healthcare.
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Utilize knowledge and experience in the field by collaborating with Sales, Marketing, Commercial and Product Management teams.
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Achieve all KPIβs as set by the line manager and/or Directors in line with business/role demands.
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Case covering including but not limited to advising on the application of the Acumed portfolio.
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Basic understanding of anatomy and physiology.
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Interface between the customers and Regional Sales Manager.
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Providing guidance to assist with clinical decisions to both new and existing customers.
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Training theatre staff.
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Understand and adhere to hospital and theatre policies.
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Attending regional symposiums and representing the Acumed brand.
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Inventory management and audits.
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Keeping up to date CRM records.
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The ability to work in a flexible nature to support business requirements.
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The ability to work successfully as part of a team.
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Maintain all Acumed equipment including laptop, mobile phone, audit equipment etc.
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Complete all administration duties in a timely manner.
Qualifications
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Expert product and anatomical knowledge.
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Sound understanding of orthopedic principles.
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Excellent communication and interpersonal skills.
Requirements
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Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.