[Hiring] Clinical Scheduler Representative @Conifer Health Solutions

Role Description

Responsible for accurately scheduling diagnostic and/or surgical procedures. Demonstrates practice of nursing process, receives verbal orders from physicians and ensures that the documented order is obtained as well as manages all other orders for scheduled patients. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications and ensures patients are properly bedded.

Qualifications

• Prior RN or LPN clinical experience is mandatory.
• UR and/or management experience is highly encouraged.
• Minimum typing skills of 35 wpm.
• Demonstrated working knowledge of software/system/equipment.
• Knowledge of function and relationships within a hospital environment preferred.
• Advanced customer service skills and experience.
• Ability to work in a call center environment.
• Ability to receive and express detailed information through oral and written communications.
• Course in Medical Terminology required.
• Advanced understanding in surgery procedure scheduling preferred.
• High achievement in productivity.
• Builds and maintains collaborative relationships with both internal and external clients.
• Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes.
• This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills, and the highest ethical standards.

Requirements

• High School Diploma or equivalent.
• Graduate of a professional nursing program with a current LPN or RN licensure is preferred.
• 2-5 years administrative experience in medical facility, health insurance, or related area.
• 3+ years in Patient Access/Scheduling preferred.
• Some college coursework is preferred.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Paid time off (vacation & sick leave) – minimum of 12 days per year, accruing at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Company Description

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience, and improve quality, cost, and access to healthcare.