[Hiring] Certified Pharmacy Operations Technician @Apex Pharmacy Solutions

Role Description

Apex Pharmacy Solutions is seeking an experienced, detail-oriented Certified Pharmacy Operations Technician to support pharmacy operations across patient services, prescription data entry, fulfillment, sterile compounding, and inspection. This cross-functional position requires a minimum of two years of pharmacy experience, with the ability to transition between operational departments and provide as-needed (PRN) sterile compounding and inspection support. The ideal candidate demonstrates technical proficiency, strong attention to detail, operational flexibility, and a commitment to accuracy and excellence.

Key Responsibilities

• Patient Services & Customer Support
  • Respond professionally to patient, provider, and pharmacy-related inquiries.
  • Assist with prescription status updates, refill requests, and order coordination.
  • Maintain accurate patient profiles and documentation.
  • Coordinate communication between patients, healthcare providers, and pharmacists.
  • Escalate clinical questions and medication-related concerns to the supervising pharmacist.
  • Maintain patient confidentiality and comply with HIPAA requirements.
• Prescription Data Entry & Processing
  • Accurately enter new prescriptions, refills, and prescription updates into the pharmacy management system.
  • Verify patient demographics, prescriber information, prescription details, and required documentation.
  • Identify discrepancies and coordinate corrections with the appropriate personnel.
  • Support timely prescription processing and workflow efficiency.
  • Maintain accurate electronic prescription records and documentation.
• Prescription Fulfillment & Shipping
  • Assist with prescription preparation, labeling, packaging, and fulfillment.
  • Prepare completed prescriptions for pharmacist verification.
  • Coordinate shipping and delivery requirements, including temperature-sensitive medications.
  • Verify order information, packaging integrity, and shipment documentation.
  • Maintain organized workstations and follow established fulfillment procedures.
  • Identify and promptly escalate fulfillment discrepancies.
• Pharmacy Operations & Inventory Support
  • Provide cross-functional support across patient services, data entry, and fulfillment.
  • Assist with inventory receiving, stock rotation, expiration monitoring, and reconciliation.
  • Maintain accurate inventory and operational records.
  • Support daily workflow coordination and operational productivity.
  • Collaborate with pharmacy leadership to identify and implement process improvements.
• Sterile Compounder (PRN) & Inspection Support
  • Provide sterile compounding support on an as-needed (PRN) basis based on staffing and production requirements.
  • Prepare sterile compounded medications under pharmacist supervision and in accordance with approved formulations and standard operating procedures.
  • Perform aseptic manipulations and maintain proper sterile technique within designated cleanroom environments.
  • Follow applicable USP <797> requirements, including personnel gowning, hand hygiene, environmental controls, and contamination prevention.
  • Complete and maintain accurate compounding records, batch documentation, and required production logs.
  • Perform visual inspections of compounded preparations, including checks for visible particulates, container integrity, labeling accuracy, and packaging defects.
  • Assist with in-process quality checks and preparation of compounded medications for final pharmacist inspection and release.
  • Identify, document, and escalate compounding discrepancies, inspection failures, or product quality concerns.
  • Maintain required sterile compounding competencies, including applicable aseptic technique assessments and media-fill testing.
  • Support cleanroom readiness, material preparation, and production-area organization.

Qualifications

• Active Texas State Board of Pharmacy registration as a pharmacy technician in good standing.
• Current Certified Pharmacy Technician (CPhT) credential through PTCB or NHA.
• Minimum of two years of pharmacy experience, including sterile compounding and/or pharmaceutical inspection responsibilities.
• Experience with prescription data entry, fulfillment, and pharmacy operational workflows.
• Demonstrated knowledge of aseptic techniques, sterile compounding processes, and visual inspection standards.
• Strong computer proficiency and experience using pharmacy management systems.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work across multiple pharmacy departments based on operational needs.

Preferred Qualifications

• Previous experience in a 503A sterile and non-sterile compounding pharmacy.
• Experience working in ISO-classified cleanroom environments.
• Familiarity with USP <795> and USP <797>.
• Experience inspecting sterile preparations for visible particulates, labeling discrepancies, and container defects.
• Experience with pharmaceutical shipping, inventory management, and order fulfillment.
• Demonstrated ability to perform multiple operational functions with minimal supervision, within applicable technician practice requirements.

Core Competencies

• Prescription accuracy and attention to detail
• Sterile compounding and aseptic technique
• Visual inspection and quality awareness
• Patient and provider service
• Cross-functional operational support
• Accountability and productivity
• Teamwork and adaptability
• Time management and problem-solving

Performance Expectations

Employee performance will be evaluated based on prescription processing accuracy, fulfillment efficiency, patient service standards, cross-training proficiency, sterile compounding competency, inspection accuracy, compliance with established procedures, and overall operational reliability.

Physical & Work Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to perform repetitive computer, labeling, inspection, and packaging tasks.
• Ability to wear required sterile cleanroom garments and personal protective equipment.
• Ability to perform detailed visual inspections of pharmaceutical preparations.
• Ability to lift or move materials up to 25 pounds, with reasonable accommodation as applicable.

Position Scope & Supervision

The Certified Pharmacy Operations Technician is expected to support multiple operational departments, including sterile compounding and inspection as needed. All compounding activities, inspection responsibilities, and prescription-processing functions must be performed within the technician's authorized scope of practice, documented training and competency, and applicable pharmacist supervision requirements. Final prescription verification and medication release remain the responsibility of an authorized pharmacist.

Equal Employment Opportunity

Apex Pharmacy Solutions is an equal opportunity employer committed to maintaining a professional, respectful, and inclusive workplace.

Apex Pharmacy Solutions
Innovation. Integrity. Excellence in Compounding.