[Hiring] Behavioral Health Program Lead Counselor @Pokagon Band of Potawatomi Indians

Role Description

The Program lead counselor will be a versatile, self-motivated, results-oriented professional who is able to assist with leading a strong clinical team under the supervision/oversight of the Behavioral Health Program Manager. The Program lead counselor is an entry level supervisory position with oversight and clinical supervision of assigned clinical service staff that may include fully licensed therapists, therapist interns, and qualified mental health support staff. This position assists with managing and ensuring service quality and clinical documentation compliance while working closely with the Program Manager and team members to achieve the program's clinical and fiscal division goals and service outcomes.

Essential Functions

• Provide overall direction, coordination, evaluation, coaching, and development of staff.
• Interview, hire, orient, and train employees.
• Plan, assign, and direct work; provide timely feedback, appraise performance, and provide professional development opportunities.
• Reward and discipline employees.
• Proactively address and resolve staff concerns.
• Explore and implement methods and procedures for improving departmental workflow and service to Tribal Citizens and community clinic clients.
• Supervise tribal community clinic behavioral health staff including scheduling, new case assignment, productivity, and overall direction.
• Provide direct and clinical supervision for assigned clinical personnel support staff and substance use programming.
• Communicate timely any barriers or concerns to the Behavioral Health Program Manager.
• Maintain an active caseload.
• Ensure clinical services are scheduled and delivered to clients weekly in accordance with department policy utilizing electronic health records.
• Monitor compliance with treatment services.
• Review “no show” and “cancellation” concerns and mitigate barriers to successful treatment.
• Share responsibility of closely monitoring the community clinic referral list.
• Provide guidance/supervision to assigned staff achieving below average treatment outcomes.
• Consult with Program Manager regarding disciplinary action that may be warranted due to underperformance.
• Participate in monthly peer review and other quality improvement activities.
• Report all adverse incidents to the Program Manager immediately.
• Consult with Program Manager on any incident that requires external reporting.
• Involved with onboarding curriculum/training with new staff.
• Collaborate dynamically with integrated treatment teams, primary care physicians (PCPs), and psychiatric medical staff.
• Ensure case management practices are utilized in accordance with tribal, federal, and state directives.
• Participate in data collection, data entry, and required reports in accordance with program standards and grant compliance.
• Collaborate with Behavioral Health Manager on grant needs including information gathering, proposals, and compliance requirements.
• Monitor HIPAA compliance and report breaches in accordance with corporate policy.
• Adhere to requirements and regulations set forth by the Department of Health and Human Services and LARA on clinical licensure.
• Maintain professional licensure as a behavioral health provider in good standing based on licensing requirements.
• Ability to alleviate stress and anxiety and be supportive of persons while working tactfully, collaboratively, diplomatically, and with the highest level of confidentiality required.

Non-Essential Functions

• Appear in court when required or requested to act as expert testimony.
• Participate at cultural events to promote services and/or assist in crises at events or in the community.
• Perform other related functions as assigned.

Equipment

• Standard office equipment.
• Systems used: Electronic Health Record – EPIC, MS Office Applications, Internet.

Requirements

• Master’s degree in counseling, social work, or related behavioral science discipline required.
• Licensed Professional Counselor or Mental Health Professional credentials in the state of Michigan, Indiana, or another state with the ability to meet qualifications for licensing in Michigan if license is in another state required.
• Certified Alcohol and Drug Addiction Consultant (CADC) or equivalent or three (3) years of substance use counseling experience.
• Minimum of two (2) years clinical supervisory/mentoring experience and/or completion of Michigan’s 45 Hour Supervisor Training requirements with Approved Clinical Supervisor (ACS) certification within six (6) months of start date required.
• Experience with CARF Accreditation and Standards review preferred.

Indian Preference

Pokagon Band Preference Code applies.

Physical Requirements

• Work is generally sedentary in nature and will frequently require sitting; however, standing and walking will occasionally be necessary.
• Frequently required to talk and hear.

Work Environment

• General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Opportunities for Telehealth Work upon approval.
• Local travel may be required, so the ability to travel as needed.

Competencies

• Fostering Communication
• Using Information Technology
• Relationship Building
• Acting with Empathy and Compassion
• Teamwork
• Quality Focus
• Exemplifying Integrity