[Hiring] Ambulatory Care Nurse @WakeMed Health & Hospitals

Role Description

WakeMed Physician Practices is seeking an experienced Ambulatory Care Nurse (RN) to join our growing team at WakeMed. The Ambulatory Care Nurse (ACN) plays a vital role in delivering high-quality, patient-centered care by coordinating and managing the healthcare needs of our patient population. This role is ideal for a compassionate, team-oriented nurse who is passionate about supporting women's health and providing outstanding care to our patients and families every day.

• Fully remote triage nurse position after 6 weeks of orientation.
• Provide nursing care management and clinical support for patients in an ambulatory setting.
• Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance via phone, patient portal, and in-person encounters.
• Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
• Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
• Educate patients and families regarding their conditions, treatment plans, medications, and preventive health measures.
• Serve as a communication liaison between patients, families, providers, and the interdisciplinary healthcare team.
• Promote continuity of care and support patients in achieving optimal health outcomes within the outpatient setting.
• Maintain accurate documentation and support quality, safety, and patient experience initiatives.

Qualifications

• Current Registered Nurse (RN) licensure in North Carolina.
• Previous experience working as a nurse in an outpatient setting.
• Strong clinical assessment, patient education, and care coordination skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
• Commitment to delivering care consistent with WakeMed's Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.

Requirements

• Registered Nurse Required
• Bachelor's Degree Nursing Required
• 8 Years Nursing - Related Area Required

Benefits

• We put patients and families at the center of everything we do.
• We foster a culture of teamwork, respect, and collaboration to achieve the best outcomes.
• We embrace accountability, quality, and continuous improvement in our work.
• We support professional growth and encourage lifelong learning and development.
• We are committed to delivering compassionate care while advancing the health and well-being of the communities we serve.