[Hiring] Pharmacist - Facility Program Manager @Dayton VA Medical Center

Role Description

• Develops and maintains a robust pharmacy data management infrastructure that supports PCC action plans and continuously helps with improvement in service provided and patient safety.
• Ensures high visibility and measurable impact on Veteran health outcomes.
• Supports programs and initiatives in clinical quality, patient safety, research, education, and QA/utilization review.
• Assists in designing and implementing informatics tools to monitor PCC processes, outcomes, and patient safety.
• Analyzes and resolves operational issues (hardware, software, and user-related).
• Advises and collaborates with OI&T on unresolved technical problems and helps drive timely resolution.
• Evaluates requests to determine root causes and analyzes potential solutions using clinical pharmacy expertise and knowledge of complex data structures.
• Assesses feasibility of health informatics solutions by integrating clinical pathways with database architecture, metadata constructs, multi-factorial data analysis, and visualization methods.
• Applies clinical pharmacy knowledge to complex patient care and organizational processes to improve outcomes.
• Monitors medication errors and adverse drug reactions, identifies trends, and implements process corrections when system errors occur.
• Works closely with the Pharmacy Quality Program Manager to support the PCC Pharmacy QA Program in accordance with applicable standards and regulations.
• Conducts reviews and audits (e.g., pharmacist ordering/prescribing, pharmacist clinical review, chart review audits, telephone call audits, and technician note audits) and implements corrective actions as needed.
• Initiates and/or leads interdisciplinary committees, task forces, or workgroups at the program or VISN level to improve patient care.
• Performs critical data analysis against goals/benchmarks to ensure reliability and validity.
• Leads Root Cause Analyses (RCAs) for adverse events and near misses, develops action plans to mitigate recurrence, and monitors follow through.
• Uses innovative and creative approaches to advance pharmacy practice at the program level based on findings and performance data.
• Evaluates both intended and unintended effects of proposed changes on Veteran satisfaction and recommends mitigation strategies for any anticipated negative impact.
• Conducts regular meetings with the PCC Chief and supervisory staff.
• Works in concert with VISN PCC leadership on reviews and submissions requiring oversight.
• Participates in meetings, conferences, and training programs relevant to PCC development, maintenance, and continuous improvement.
• Champions the internal event reporting system, promoting a "just culture" to enhance staff comfort with reporting adverse and near-miss events and to increase system adoption.
• Promotes ongoing professional development through continuing education initiatives.
• Collaborates with PCC leadership to identify, plan, and deliver relevant training and development programs.
• Assists with new employee onboarding.
• Implements and documents training, expanding the capabilities of all PCC staff across the VISN.

Qualifications

• United States Citizenship.
• Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree.
• Graduates of foreign pharmacy degree programs must provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification.
• Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States, or the District of Columbia.
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation.

Requirements

• 1 year of experience equivalent to the next lower grade level.
• Manages all aspects of a distinct program to include policy development, quality resources, and specialty functions unique to the program to optimize cost effectiveness and patient outcomes.
• Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility.
• Develops, organizes, coordinates, and manages 6 single or multiple program areas within the medical facility.
• Demonstrates ability to communicate orally and in writing to persuade and influence clinical and management decisions.
• Expert understanding of regulatory and quality standards for their program area.
• Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise.
• Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
• Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.

Benefits

• Work Schedule: Monday - Friday 8:00am - 4:30pm EST.
• Telework: May be Authorized.
• Remote: This is a remote position. Must live within 50 miles of a VA Medical Center.

Physical Requirements

• Work is primarily sedentary but may involve moderate lifting, walking, bending, stooping, standing, pushing, and pulling.
• Extended periods of computer use are required to complete position duties.