[Hiring] SR DIR, MARKETING OPERATIONS @Jack In The Box

Role Description

This role is responsible for serving as a senior strategic partner to the CMO and leading and streamlining marketing operations establishing the governance, operating rhythms, resources, budgets, agency model, workflows, and launch disciplines needed to drive focus, discipline, speed, and accountable execution. Partners with the CMO and Marketing Leadership Team to prioritize high-value opportunities, align teams and resources, and ensure programs are sufficiently financially viable, operationally executable, teams are aligned around shared priorities, and ready for successful systemwide launch and execution.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Finance, Operations, Project Management, or related field required. MBA or advanced degree preferred.
• 12+ years of progressive experience in marketing operations, business operations, portfolio management, integrated marketing, program management, agency operations, consulting, or related disciplines.
• Experience within the Restaurant, Consumer Products, Retail, Hospitality, or Franchise industries strongly preferred.
• Demonstrated experience building and leading operating systems across complex organizations, including portfolio and intake governance, capacity planning, budget management, agency operations, cross-functional workflows, and large-scale launch management.

Requirements

• Operates as a decisive integrator, connecting priorities, people, resources, decisions, and execution across the organization.
• Demonstrates exceptional judgment and knows when to solve, when to challenge, when to force a trade-off, and when to escalate.
• Balances operational discipline with pragmatism, ensuring process enables the work rather than slowing it down.
• Holds leaders and teams accountable to commitments while building trusted, collaborative relationships.
• Demonstrates strong financial and commercial judgment when allocating resources and managing budgets.
• Builds alignment across diverse stakeholders and functions.
• Develops high-performing teams through clear expectations, coaching, engagement, and talent development.
• Maintains high standards of integrity, discretion, and sound business judgment.

Benefits

• Medical, dental, vision, Health Spending Account (HSA), Flexible Spending Account (FSA).
• Life and Disability Plans.
• 401(k) plan with company match.
• Legal Plan.
• Pet Insurance.
• Tuition Reimbursement.
• Employee Assistance Program.

Company Description

Jack in the Box Inc. offers a competitive salary and Total Rewards package. Our culture is fun and innovative – ‘Work Happy’ with us!

The range for this position is $170,000 - $250,000 and is based on an employee located at our corporate headquarters. If the candidate is hired in a different city to work remote, we may apply a geographic pay differential based on the cost of labor in the market in which the employee resides.