[Hiring] Director, Marketing Business Strategy & Operations @Zscaler

Role Description

We are looking for a strategic, results-oriented Business Strategy leader to join our team, reporting directly to the Chief Marketing Officer (CMO). In this role, you will serve as a key strategic partner and operational catalyst—helping align our global marketing organization, optimize team performance, and translate strategic vision into execution.

You will act as a central hub for cross-functional collaboration, ensuring brand, demand generation, and pipeline health strategies are seamlessly integrated to drive sustained growth.

What You’ll Do (Role Expectations)

• Partner with the CMO on Global Strategy & Annual Planning:
  • Collaborate with the CMO to define, communicate, and track global marketing priorities.
  • Lead integrated annual operating planning cycles in partnership with Finance and HR.
  • Establish clear metrics to monitor progress via executive dashboards.
• Drive Alignment Across Key Strategic Initiatives:
  • Serve as the central coordinator for high-impact business moments and strategic initiatives.
  • Proactively identify and resolve operational gaps.
  • Monitor pipeline health and track outcomes to ensure organizational success.
• Manage Executive Rhythm & Performance Read-Outs:
  • Lead the operational cadence of the marketing organization.
  • Analyze key performance data to empower executive decision-making.
  • Provide clear visibility into team impact.
• Lead Executive & Organizational Communications:
  • Direct internal communications strategies to foster transparency, trust, and organizational alignment.
• Facilitate Cross-Functional GTM Collaboration:
  • Act as a strategic liaison between Marketing, Product, and broader Go-To-Market (GTM) teams.
  • Strengthen feedback loops and resolve cross-functional bottlenecks.
  • Ensure clear follow-through on shared commitments.

Qualifications

• 7+ years of progressive experience in business strategy, marketing operations, product marketing, or cross-functional leadership within tech, SaaS, or complex matrixed business environments.
• Proven track record of leading annual operating planning, cross-functional governance, and organizational rhythm for multi-disciplinary GTM teams.
• Strong analytical capabilities with experience synthesizing performance data into clear, actionable executive presentations and recommendations.
• Outstanding communication, facilitation, and project management skills, with a demonstrated ability to influence and align diverse stakeholder groups.
• Active interest or experience in leveraging modern AI tools and digital productivity platforms to streamline workflows and augment strategic decision-making.

Requirements

• Deep understanding of the modern SaaS marketing engine (including brand, internal/external communications, demand generation, and pipeline dynamics).
• Proactive mindset with a history of anticipating organizational needs, eliminating operational friction, and driving execution in a growth-oriented environment.
• Strong AI fluency, including experience using Generative AI platforms and LLMs to accelerate data synthesis, solution design, and automated workflows.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!