[Hiring] Social Media Manager @Darkroom

Role Description

We're looking for a Social Media Manager to own day-to-day social strategy and execution across a portfolio of client accounts. You live inside culture and platforms — you know what's working, why it's working, and how to translate that into a content calendar that builds real communities, not just posting schedules. You're equally comfortable briefing in a creative team, jumping into the comments to manage community, and sitting across from a client explaining why a strategy shift makes sense.

You'll work closely with Associate Directors and Directors of Creative Strategy to build out the social calendar, brief creative execution that feels inventive rather than templated, and manage the client relationship day to day — all while keeping the account organized and operating smoothly.

This is a fully remote role supporting a team in the EST time zone (9 AM–5 PM EST).

What You'll Do

• Manage day-to-day creative execution for organic social programs across a portfolio of client accounts
• Partner with the Director of Creative Strategy to build out the social media calendar and plan
• Brief and direct Designers and Editors on inventive, culturally-relevant statics, motion, video, carousels, and Stories, giving clear, actionable feedback on hooks, pacing, and edit structure
• Lead community management in a way that actively builds community, not just responds to it
• Write copy for social posts, flexing tone and voice by platform and client
• Work alongside the creator team on UGC briefs and execution
• Translate platform and performance data (hook retention, watch time, CTR, engagement rate, saves, follower growth) into clear creative and content direction
• Maintain quality and consistency across a high volume of social creative output, flagging risk to timelines or scope early
• Manage the day-to-day client relationship — communication, updates, and expectations
• Keep the account organized operationally — timelines, deliverables, and workflow

Qualifications

• 3+ years of experience building "worlds" on social — brands with a distinct voice and engaged community, not just a content calendar
• Fluent in social media metrics and know how to read them into decisions
• A deep, current understanding of culture and how it moves social — not just what's trending, but why
• Extremely up to date on algorithm changes and platform shifts across Meta, TikTok, and Instagram
• Strong grasp of the briefing process — you know how to brief creative that's actually inventive
• Experience using Sprout Social or a similar social management platform
• Already using AI tools thoughtfully in your workflow — you know where they help and where they don't
• Experience in product, beauty, fashion, SaaS, tech, or hospitality preferred, but not required

Requirements

• No experience owning social accounts
• No experience running community management
• Strategy-only with no execution ability
• Not comfortable presenting work to clients

Benefits

• Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
• Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include Brazil and Spain.
• Parental Leave: Flexible parental leave to support new parents during this important transition.
• Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.