Role Description
We are seeking an experienced Competency Leader with deep technical expertise in Adobe platforms to join our growing Modern Business Platforms practice. Positioned to ensure a seamless transition from pre-sales through delivery, this role serves as a trusted advisor to clients and Adobe partners, with a primary focus on optimizing customer experiences and marketing strategies through the Adobe Experience Platform (particularly Real-Time CDP) and the newer Adobe CX Enterprise solution.
A strong understanding of broader data, marketing, and AI technologies to design scalable architectures and strategies for successful platform implementations and launches is critical to success.
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Serve as a platform expert in Adobe Experience Platform Real-Time CDP and other products (CJA, Target, AJO, Adobe CX Enterprise).
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Maintain subject matter expertise as platforms evolve, with particular emphasis on Adobe's expanding AI capabilities.
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Build out accelerators and features aimed at creating efficiencies leading to strong customer value realization and/or optimizations.
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Collaborate with platform partners on product roadmap advisory, feature exploration and development, and integration solutions.
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Drive achievement and maintenance of Adobe platform certifications across the competency.
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Advise clients on AI enablement strategies within the Adobe ecosystem.
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Guide clients in evaluating and adopting Adobe's AI-native capabilities.
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Identify opportunities to layer agentic AI patterns onto existing Adobe platform investments.
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Serve as a credible voice on the distinction between platform-native AI capabilities and strategic AI augmentation.
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Partner with client service and business development to support pitches and follow-on client work.
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Strategize, architect, and create approaches for scalable, tailored CDP implementations.
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Present and articulate subject matter expertise through compelling client presentations.
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Own or co-own SOW creation and commercial framing for AEP/RTCDP and CJA engagements.
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Lead customer-facing workshops, demos, and hands-on labs.
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Ensure continuity from solution through delivery.
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Own handoff protocols between pre-sales and delivery teams.
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Remain engaged as a strategic resource during early delivery phases.
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Provide deep domain expertise in client business, technology stack, and data infrastructure.
Qualifications
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10+ years of experience creating customer data and marketing technology solutions.
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3+ years of experience at a digital-first, global delivery agency/consultancy.
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Strong consultative and client-facing skills.
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Hands-on experience with Adobe Experience Platform RTCDP.
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Familiarity with AEP's AI/ML capabilities.
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Familiarity with Adobe CX Enterprise and Agent Orchestrator.
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Hands-on experience with Adobe Tags and AEP WebSDK implementation.
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Working knowledge of the entire Adobe Experience Platform range of products.
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Strong understanding of customer data platforms and modern data infrastructure.
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Understanding of generative AI and agentic AI concepts.
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Adobe Experience Platform certification (RTCDP or equivalent) strongly preferred.
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Self-driven with the ability to work independently.
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Strong communicator with all levels of leadership.
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Outstanding executive presence, presentation, and negotiation skills.
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Excellent verbal and written communication skills.
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Digitally savvy and well-informed on innovations, trends, and technologies.
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Degree in Computer Science, Data Science, Analytics, or related field preferred.
Requirements
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$180,000 - $240,000 a year.
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Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs.
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This position is also eligible to participate in Bounteous' Business Development Commission plan.
Benefits
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Bounteous is proud to be an equal opportunity employer.
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Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
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Bounteous is willing to sponsor eligible candidates for employment visas.