[Hiring] Marketing Consultant II @Farmers Insurance

Role Description

We are seeking a Marketing Consultant II to execute lead-nurture campaigns and optimize digital experiences for auto and home insurance products. In this role, you will manage multi-channel campaigns across email, SMS, and direct mail, helping improve customer engagement, quote completion, lead conversion, and policy sales. You will collaborate with Marketing, Analytics, Operations, Product, Sales, Legal, external agencies, and channel partners to deliver accurate, compliant, and results-driven campaigns.

This opportunity is ideal for a hands-on marketing professional who combines campaign execution, customer journey thinking, project management, and data-driven optimization.

Essential Job Functions

• Manage end-to-end lead-nurture campaigns across email, SMS, direct mail, and other customer touchpoints.
• Coordinate audience segmentation, campaign setup, creative deployment, scheduling, testing, quality assurance, and launch.
• Optimize customer journeys through improved personalization, messaging, timing, and channel coordination.
• Develop B2C acquisition content and B2B sales-enablement materials from concept through production.
• Partner with cross-functional teams, agencies, and vendors to deliver campaigns accurately, on time, and within budget.
• Validate campaign targeting, content, tracking, brand alignment, and regulatory compliance before launch.
• Monitor engagement, lead progression, quote completion, conversion, and marketing ROI.
• Translate campaign data and customer insights into actionable recommendations.
• Develop test-and-learn plans to improve messaging, response rates, and customer experiences.
• Create performance reports and present campaign results, key learnings, and optimization opportunities to stakeholders.

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• Fluent English proficiency.
• 4 to 6 years of experience in marketing execution, lead nurture, email marketing, direct mail, or digital campaign management.
• Experience managing multi-channel campaigns from planning through launch and performance analysis.
• Strong project management, stakeholder management, and cross-functional collaboration skills.
• Experience with audience segmentation, content development, campaign testing, and quality assurance.
• Ability to analyze campaign performance and recommend data-driven improvements.
• Familiarity with customer journey optimization, UX/UI principles, and e-commerce best practices.
• Experience working with agencies, vendors, sales teams, and internal business partners.
• Strong organizational, communication, problem-solving, and attention-to-detail skills.

Additional Qualification

• Knowledge of marketing compliance and brand-review processes is preferred.
• Experience in insurance or financial services is a plus.

Benefits

• Competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance.
• Competitive salary opportunities.
• Performance-based bonuses.
• Comprehensive benefits.
• Ongoing training and development resources.

Important Hiring Conditions and Disclosures

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise. Failure to comply with these conditions may impact the hiring decision or employment continuation.