Role Description
We are seeking an experienced, hands-on Market Access Content & Account Lead to join our growing agency team supporting pharmaceutical and life sciences clients. This is a role for a driven, self-sufficient communicator who thrives in an entrepreneurial environment. You will own client relationships day to day — listening closely, asking the right questions, and distilling client requests into clear, actionable direction for manuscript development and the creative team.
You don’t need to build market access strategy from scratch, but you must “speak strategy” fluently enough to ensure our creative output resonates with key audience segments, including payers, healthcare professionals (HCPs), formulary decision-makers, and organized customers.
This role acts as the critical bridge between the client, market access strategy, and creative execution. You will blend deep fluency in the market access landscape with expert manuscript development, messaging, and content strategy to transform client requests and high-level consulting inputs into persuasive, compliant materials that clearly articulate a therapy’s value, simplify the path to reimbursement, and ultimately drive patient access across the healthcare ecosystem.
Because we operate as a lean, high-growth agency, you will be expected to run projects with minimal oversight — bringing established expertise, sound judgment, and the confidence to make calls independently based on solid, demonstrable experience.
Qualifications
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5–8+ Years of Healthcare Communications: Proven, verifiable track record in pharmaceutical or healthcare messaging, with deep roots in Market Access, Payer Marketing, or HEOR communications.
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Client Management Experience: Demonstrated success owning client relationships in an agency or consultancy setting.
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Entrepreneurial Self-Sufficiency: A self-starter who operates with urgency and minimal direction.
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Exceptional Manuscript & Writing Skills: Ability to serve as a “Strategic Storyteller.”
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Data Translation Expertise: Mastery in interpreting clinical data, health economics, and policy shifts.
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U.S. Payer Landscape Literacy: A functional understanding of the U.S. reimbursement ecosystem.
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Creative Collaboration: Experience partnering with art directors, designers, and digital production teams.
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MLR & Technical Proficiency: Deep experience navigating the Medical/Legal/Regulatory (MLR) review process.
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Regulatory Rigor: Solid working knowledge of industry compliance standards.
Requirements
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Serve as a primary day-to-day client contact, building trusted relationships and anticipating client needs.
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Lead client discussions to gather insights, clarify objectives, and pressure-test requests before work begins.
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Distill client requests into precise, actionable briefs and content direction for manuscript development and the creative team.
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Manage client expectations proactively around scope, timelines, feedback cycles, and MLR requirements.
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Provide “on-the-spot” content recommendations in client meetings, backed by market access expertise.
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Identify opportunities to expand and deepen client engagements.
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Work closely with designers and production teams to ensure copy and visuals integrate seamlessly for maximum impact.
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Interpret and apply strategic inputs from clients and consulting teams to develop brand narratives that resonate with payer stakeholders.
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Own manuscript development end to end: synthesize, outline, draft, edit, and finalize content manuscripts.
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Write clear, accurate, and persuasive content for market access audiences.
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Translate complex clinical, health economics, and policy information into concise, engaging messages.
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Lead the drafting and development of core market access materials.
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Deliver manuscripts that are “design-ready.”
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Maintain manuscript quality and consistency across concurrent projects.
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Ensure content aligns with brand tone, compliance guidelines, and legal/regulatory requirements.
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Support the medical/legal/regulatory (MLR) review process, incorporating feedback while maintaining clarity and persuasiveness.
Benefits
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Base salary range: $110,000 - $180,000 depending on experience.
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Generous incentive compensation structure.
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401k - generous employer match with immediate vesting and financial planning resources.
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Comprehensive medical, dental and vision coverage options effective day 1 of employment.
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Flexible spending account (FSA) or Health Savings Account (HSA).
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Company paid insurances including Short- and Long-Term Disability and Life insurance.
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Paid parental leave for all new parents.
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Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually).
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Employee Assistance Program.
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Generous paid time off including vacation, sick days, floating and company holidays.